Housing and utility reform does not work. How to find a service company at home

Many of the Criminal Code and citizens have already heard about a single portal of public services, as well as a subsection of GIS Housing and communal services. Now we suggest familiarizing yourself with another useful service.

Official website "Reform Housing and communal services", developed by the Specialists of the State Corporation Foundation for the Foundation for Housing Housing Reform.

This resource solves many paramount tasks:

• You can familiarize yourself with organizations that carry out management of apartment buildings (Criminal Code, DZ, HOA);
• Get operational information about the ranking of organizations managers to your LCD;
• Also, the resource is also constant monitoring of the resettlement of citizens from emergency and dilapidated housing;
• Monitoring the management of high-quality utilities and the execution of regional overhaul programs.

In this article, we will completely analyze the entire structure of the site, learn how to work with the personal office of the portal Public Up reform, we will give useful tips.

How to find on the Internet and enter the official website

Let's start with the Azov. In order to find the Internet utility reform site on the Internet, you need to run any browser, it is usually used that you use most often.

• Using the Yandex or Google search system, enter a request in the search bar: "Housing and utilities reform". The result should look like in the picture below.

• Please note: usually the upper lines of the search results occupy references to the official state project.

  Also, to facilitate navigation, Yandex can offer additional links, such as login in your personal account.

  Another important moment - before moving to the site, be sure to make sure that the link is similar to this: www.reformagkh.ru This will help avoid fraudulent sites, and clone sites.

  • Next you can feel free to click on the desired link, and you will forward you to the portal's main page.

  That's how it should look. (Independent moment: data are relevant for August 2018)

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  • Another simple way to get to the official project page is the transition to this link. www.reformagkh.ru Simply copy it, and insert a browser to the address bar.
  In order to constantly not look for this resource on the Internet, we advise just add it to the bookmarks. So it will be much easier and will not take a lot of time.

  Registration on the portal - Create a personal account

  So, you switched to the official portal, got acquainted with its structure and now is the time to register here.

  The "Registration" button is located in the upper right corner of the site.

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  Location of the "Registration" button
  • After clicking, you will forward you to another page where you will need to make contact information in the form field: Login and password.
  • 
    Filling Template "Register"

    Please note: after you filled out the form and made all the necessary data, be sure to check their correctness. Otherwise, after activating UZ, there will be impossible to change them.

  • 
    

    Please note: if you do not redirect the link in the letter, to activate the account from the personal account of the official website of the Housing and utilities reform, you can copy the link specified in the picture and paste it into the address bar of the browser.

    After that, you must redirect to the page with the message about the successful activation of your ultrasound.

    
    The window confirming the account is excellent! Now you have full access to all resources on the official portal for housing and utilities reform.

    What can be done on the portal without registration

    Now we will deal with the general functionality and navigation on the site.

    If you carefully look at the services on the main page of the portal, immediately attracts attention to the search string "Find your home". An example is presented on the screen.

    
    What looks like a string "Find your home"

    With this service, you can find the address of the house or the buildings that you want to get the necessary information.

    
    

    Here it is necessary to specify the address of the location of the house, which you want to know the information.

    And, after clicking on the "Search" button, you will see a similar result:

    
    

    Despite the fact that the portal in its current execution implies quite wide opportunities, they are available only to administrators from the Criminal Code. The usual user can receive services for tracking the quality of contracting organizations.

    How to enter the address of the house right?

    
    If you have difficulty in entering an object address on the site, we will give a simple, but effective advice as you can enter the address of the house.

    Initially, the area should be selected, in some cases it will be necessary to specify the settlement or region. Next, choose in the list of the street, the house number \\ build, etc.

    In the event that the search displays the result that this object will not find, expand the zone. That is, specify the area \\ city in the conditions, and the street and the house already select after the resource shows the results found.

    You will also get the opportunity to comment on the search results, call the hotline, search for contact telephones serving UK.

    Entrance to your personal account and service with the service

    Above, we reviewed the possibilities of the portal of the utility reform without entering the personal account. Now let's start the most interesting.

    So, we assume that your account has already activated, as we wrote earlier.
    
    How to enter your personal account:

    • On the main page of the site, click the "Login" button as indicated in the picture. In the modal window that opens, we enter a login and password.
    • • Enter the credentials for authentication.
      • 
        
        • In the event that all entered data is correct, the system will forward to the main page of the personal account.
        • 
          

          Menu of personal cabinet housing housing

          After you entered your personal account, the user will be presented a wider resource functionality.
          Upon top panel, we have the following items:

          • In My Home mode The user can get information about a residential room, how many square meters has an object, who is served (which CC) and when the last time was scheduled repairs.
          • MODER MY GENERAL Allows you to familiarize yourself with information with all service and managers of your region, as well as how specifically the Criminal Code holds the required object on the balance sheet. Also, there is information about the head of the company, its INN, as well as the ratings of the Criminal Code in relation to other organizations.
          • What concerns tabs "Resettlement of citizens"Here it is proposed to familiarize information, about those residential premises, apartment buildings, etc., which in the near future are assumed to be resettlement due to their emergency condition, or planned renovation.
          • If you switch your personal account on Bookmark "Overhaul"You will have the opportunity to look and analyze information about the current and planned major repairs of your region. It is worth noting that current repair work may well be carried out at the requests of HOA and ordinary citizens with sufficient funding. Periodic and current reporting of contractors firms are published.
          • Tab "Communal Infrastructure" Allows the user to obtain data on when the introduction of a particular communal object is scheduled. What is the current state of infrastructure facilities in general. This mode should increase the transparency of the implemented large-scale projects and the overall quality of the communal services provided to the population. There are summary information on current and planned indicators.
          • If you have a desire to get acquainted with the results of various programs implemented by the authorities, then you should look at section "Analytics". Here you are waiting for information about the resettlement of crashes from emergency fund, indicators of the submissible utilities, statistics on the funds spent. Everything is presented very affordable.
          • Reference information on working with service, similar description of the functionality of the site, video lessons, answers to the most common questions posted in the "Help" section. It also has the opportunity to contact the administration and technical service of the project.

          Why did the portal (site) "reform utilities"

          on the pages of our site, we already consider the second project dedicated to the communal economy of the Russian Federation.

          This site was created to increase the transparency of the work of management companies, so that the usual user of the Internet would have the opportunity to independently control the various aspects of the work of serving organizations. Find out what state is his residential property.

          The website of the utility reform was created by order of the Government of the Russian Federation. According to the implemented decree, all organizations that are managed by apartment buildings should publish on the Internet on the special resource data on its activities.

          That is, anyone must be able to have an opportunity to get acquainted with the results of economic activity of its Criminal Code or HOA.

          The main purpose of the site is the disclosure of data on the works of serving organizations and DED, public control over the resettlement of dilapidated and emergency housing.

          Summary

          Tightening legislation in the field of housing and communal services, as well as increasing the transparency of the management of management companies and leads to the creation and implementation of such projects at the federal level.

          Also, a realized opportunity for residents of the Russian Federation to contact the DEZ services to solve problems in online mode, as well as write applications and complaints to the supervisory authorities, significantly reduce the time to write written claims. Another substantial plus is a real decrease in queues in the offices of service organizations.

          Unfortunately, there are still disadvantages currently.:

          • This project in its current form is implemented to a greater extent on the Criminal Code and Dhase.
          • When registering the user is still quite small functionality. Expandable authority is expanding only from administrators of the Criminal Code.
          • The user has enough public functional even without registering on the resource.
          • There is no possibility to pay for utilities through the site reform site.

          "Reform housing and communal services" is a simple and unique opportunity to be aware of not only the current processes of housing and communal services in general, but also to learn any of the information on specific real estate. The main objective of the reform is the reconstruction of housing and communal services, modernization, improving the functioning of the buildings used.

          Speaking with simpler words, going to the "My Home" reform site in the "My Home" section, you can find reliable information about your accommodation: find out when a major overhaul will be carried out, to watch current work, check utility tariffs and even complain about current problems.

          "My Home" is one of the key partitions of the site that allows you to find almost any multi-storey house, as well as learn any technical information about the building: passport, reports, house book, emergency condition, etc. It is enough to enter the address and voila in the search string - all the information as on the palm: from the year of construction, to a detailed description of engineering systems and structural elements.

          

          If earlier, to find out whether certain repair work was carried out in the building, it was necessary to beat the thresholds of various instances, then today everything is much easier. Opened the portal www.reformagkh.ru, went to the category "My Home" and everything is a question resolved. Also, the tasks of the resource include the provision of relevant financial assistance for the modernization of the communal infrastructure.

          The innovation pursues several goals at once:

          • improving the quality of housing and public utilities;
          • increasing competition levels;
          • quality control of overhaul in apartment buildings;
          • increase the level of public confidence in the housing and communal services;
          • liquidation of monopolization, introduction of modern technologies;
          • attracting private investments and much more.

          How to use

          Only registered users can find a high-rise building. All information is in open access immediately after registration. You can register in a couple of minutes. All that will be required of you is to specify the address of your email.

          Full instructions for registration, see the video below.

          
          After registering in the "Find My Home" line, enter the address of the building you are interested in and click Search. In the resulting results, select the right address.

          1. go to the "My Home" section;
          2. select the desired region;
          3. then the district and address of the building;
          4. next, you will appear on the house.

          

          Section My House consists of the following categories:

          • passport;
          • control;
          • management history;
          • home Book.

          There is also information on major repairs, as well as a telephone number of a hotline, by calling you can find out more detailed information. To submit an appeal on the implementation of the regional overhaul program, follow this link https://www.reformagkh.ru/user/handling/.

          So, let's analyze every category of the section in more detail in more detail.

          Passport

          In the "Passport" section indicate general information about the structure, namely:

          • year of construction and commissioning;
          • series and type of construction;
          • the method of forming a capital repairs fund;
          • number of floors, entrances, elevators, residential / non-residential premises;
          • availability on the territory of elements of improvement and other.

          

          Also in the passport are prescribed:

          • design features (type of foundation, overlap, material that was used for bearing walls, roof type, etc.);
          • engineering systems (heat, water, gas supply);
          • elevators and accounting devices.

          Control

          Those who want to find out the information about the management company must go to the "Management" category.

          

          Here you can find:

          • general data on the organization (start date and basis for management, copies of contracts and documents);
          • the list of completed and executed services with the annual planning cost;
          • types and tariffs for communal services provided;
          • list of the common property of household ownership;
          • information on major repairs, as well as the results of general meetings (if any).

          Reports

          As mentioned above, one of the key destinations of the Internet portal is to provide reliable information on the activities of the management companies. You can get acquainted with the reporting documentation in the "Management Reports" section.

          

          • general data (perfect payments, etc.);
          • completed work with annual cost;
          • data on the quality of work performed;
          • communal reporting;
          • data on the volume of utility services;
          • claimory work.

          Archive questionnaire

          Housing and utility reform - Internet resource, where there are all information about what is happening with your housing, including archival data is stored here. If you want to know the history of the arrangement by a specific building, go to the appropriate section "Management History".

          

          In addition, you can familiarize yourself with the version of the questionnaire in the most significant control stages, for example, when changing the management organization or closing the reporting period.

          Home Book

          On the "Public Up LCA" website in the "My Home" section, residents can share their opinions about the quality of management, relocation or overhaul. In addition, thanks to the well-thoughtful portal, the owners have the right to create their own various announcements.

          It is very convenient and practical, since all residents of high-rise buildings are registered on the website, will be able to familiarize themselves with its information.

          Important! Add messages can only be members who managed to register on the site.

          Conclusion

          Thus, the "My Home" section on the portal is the perfect, and most importantly effective way to control, optimize and interact between the management company and tenants.

          The resource allows you to study the behavior, the degree of customer satisfaction, allows people to make public the important problems of apartment buildings, thereby significantly increase the quality of the quality of utilities provided.

          The "reform of utilities" portal is the objectives of the creation and features of the work. Step-by-step illustrated instructions for registering the Criminal Code on the official website of the LCD reform and disclosure of the necessary information. How to get information about your home and management company on the portal - read our article.

          from the article you will learn:

          In our country, a portal "Reform utilities has been operating for several years. It was created on the initiative of the government and is intended to post information by managing companies. For the management requirement of introducing the necessary information necessary. However, many organizations continue to ignore this prescription, so some of the information remains undisclosed.

          Reform utilities in Russia

          The task of the "Reform utility" site is to simplify for an ordinary person procedure for obtaining information about your home. All the necessary information makes managers who undergo the necessary registration procedures. Citizens registration is not required. To find the information on the site, it is enough to enter the address of the house in the search bar. If it is entered correctly, information about it and the activities of the Criminal Code appear.

          "Reform utilities" is the official website for disclosing information by managing organizations, developed under the control of the Foundation for the Foundation for Housing Reform. It is needed not only so that the Criminal Code placed information about himself and houses, and the tenants got acquainted with them. On the site, all interested may also track the course of reforms occurring in the industry.

          The portal has several sections. In the My Home tab, you can find basic information about the MCD and the activities of the serving Criminal Code (conducted works and services). The "My Managing" tab allows you to learn more about the management organization. It also provides a rating of the Criminal Code, to which you can navigate in the process of changing such a company. The rating is drawn up by assessing the effectiveness of organizations.

          Shortly after launching the official site, additional sections appeared on it. Now on the portal you can:

          • follow the process of resettlement from houses that have exhausted their resource and recognized as unsuitable for living;
          • study in a separate tab, everything related to major repairs - both in the whole country (guidelines, statistics, news) and in a specific house (it is selected through the search string);
          • get acquainted with the materials about the modernization of the communal infrastructure conducted in the Russian Federation;
          • study statistical and analytical information regarding the management of apartment buildings in different regions. To facilitate perception, information is provided with the use of modern infographic capabilities.

          Registration on the official website of the reform of housing and communal services

          All authorized users can post information on the portal. For this management organization, it is necessary to register to then be able to enter the site for unique login and password. Registration of new users occurs in two stages.

          Enter login, e-mail and password. In addition, the last name, the name and patronymic of the person, which carries out registration is indicated. At the end, a standard code is entered from the picture, which allows you to cut off the attempts of mass automatic receipt of accounts by unscrupulous users.

          A message is sent to the specified email with which the account is activated.

          

          Sending an application for registration of the management organization. To do this, you need to enter the name of the Criminal Code and its Inn. The site administrator checks the information filed and according to information approves the application.

          If the application is rejected, then the reason is indicated in the "comment" field. For example, when checking the administrator can find out that organizations with the specified Inn does not exist. In this case, it is possible to edit and re-submit an application. This allows you to quickly correct the erroneously entered number and other information to successfully register on the Public Utilities Reform portal.

          When approving the application, its submitter receives the status of the administrator of the management company. He is given the opportunity to disclose information about the organization, house and work.

          Disclosure of information on the official website of the reform of housing and communal services

          The development of the "workspace".

          

          The transition to the "workspace" is carried out through the personal account in the "Organization" tab. The administrator of the Criminal Code has the opportunity to specify information about its organization or assign operators. In the second case, the introduction of information will be engaged in these additional users.

          At any moments concerning actions in the "Working Region" on the site "Reform utilities" there are necessary instructions. They can be familiar with both text form and as videos. All this is very clearly, so users usually do not have any questions.

          Disclosure of information about the management organization.

          

          In the "workspace", the "My Organizations" tab is selected, which contains all the Criminal Code, attached to the administrator. When opening the desired organization, you can proceed to filling out its questionnaire. Information made here and their changes are published within seven working days from the date of the administrator entry.

          Disclosure of information on apartment buildings.

          

          In the "Workshop" there is a "My Houses" tab, in which you can make information about the management of the MKD. The list, if necessary, add new houses for which it is indicated:

          • region;
          • address;
          • management Company;
          • area.

          When you press the "Open" button opposite the specific house, it opens its questionnaire where the necessary information is made. Changes in disclosed information come into force on the same time as in the previous paragraph - within 7 days from the date of entry the appropriate information by the administrator.

          Here you can click the "Stop Control" button to remove the house from the list of served objects.

          "My house" on the website of the reform of housing and communal services

          The "My Home" tab on the website "Reform Hospital" contains a complete set of information about each apartment building in Russia. The user of the site is enough to dial the address, and he will be able to figure out:

          • current technical condition of the building;
          • the list of works that should be carried out at the Object Managing Organization;
          • the date of overhaul and the list of events submitted on it, and much more.

          "My home" includes a subsection "Passport", where all technical information is made. Here you can clarify the year of the construction of the building, its design features, characteristics of the available engineering networks, the presence of general-owned meters of various resources and much more.

          In the same tab, cadastral information is prescribed. To the house necessarily the adjacent land. Its description is also available on the website of the LCA Reform. Here are the present elements of improvement, such as children's and sports ground and so on.

          The "My Home" tab contains the "Management" subsection, where the working documentation of the management organization should be posts:

          • management agreement;
          • a list of works that are held in the house;
          • protocols of public meetings in chronological order.

          In addition to general information about the number of and planned work, their cost is also indicated. The ability to see financial information is one of the main control tools from simple tenants. If the management company allowed some violations in the work, and they were recorded, then the information about this also remains at the "reform of housing and communal services". They will be kept together with information on penalties.

          The site hosts an archive of important data on the house and the management process. Managing companies may vary, but information about past Criminal Code will remain accessible to familiarize.

          In the "My Home" tab, the "House Book" subsection recently appeared on the website of the Housing and Utilities. For obvious reasons, only registered users can receive access.

          Important for apartment owners subsection concerns overhaul. The "My Home" tab allows you to get acquainted with what work on overhaul is carried out and planned, at what time they will be performed and how much cost. Immediately reflects the amounts received from the owners as payment for the current time.

          "My Manager" on the website of the reform of housing and communal services

          In the "My Governor" section on the "Reform Housing Reform" portal, you can familiarize yourself with the most complete information about operating in the city of Criminal Code. All organizations are given in the form of an alphabetical list indicating the following main data:

          • name of ua;
          • the number of house management;
          • the total area of \u200b\u200bserviced MKD;
          • rating on a five-point scale.

          The Criminal Code is sorted in the table according to any one of the listed parameters. For example, you can choose organizations with the highest rating or maximum number of undergoing homes.

          When you click on the name of the Criminal Code, the transition to its page. It can be familiar with the features of the organization in each detail. Including, here is the following information:

          • a list of specific MCDs under control;
          • a list of MKD, previously used in the management of this company;
          • FIO of the head, address, all contact details;
          • general information, including the license number;
          • major financial indicators;
          • fixed violations (this section fills the organization itself, it is responsible for the accuracy of the information).

          On the page of each UO on the "Reform Hospital" website, its current rating is given. It is updated daily in automatic mode. The total digit of the rating is derived based on the existing information on the scale of the Company, its effectiveness, financial stability, transparency and reputation. These indicators can be focused when choosing a new Criminal Code for your home.

          About how to collect contributions to the capital repairs fund, read in a separate article.

          Attention: The obligation to disclose information in the GIS Housing Holy Hospital 01.1019 D.for all managers (including Moscow, Sankov, St. Petersburg and G.Sevastopol). Responsibility for the non-exposure of information on 731 decree came with 07/01/2019

          All HOA / TSN, HSSC and UK are still required to disclose information about their activities. On the sites reformagkh.ru.
          

          Specialists specialize in disclosure of information in accordance with legislative norms. We help correctly arrange disclosure of information about the ECC, HOA and management companies, as well as track the timeliness of disclosure of information on the activities of the UO:

          Information disclosure For HOA / TSN, hsk and uk	Standard information placement	Urgent placement of information
          GIS Housing ... Integration of GIS Housing LCD with the program bwow. Direct unloading, tracking errors and completeness of information disclosure.	4 950 p./ month. Execution term - 5-10 slave	7 900r. Execution term - 3 slave
          Audit of posted information A full audit of the information of the UO, placed on the portals of the GIS Housing and utilities and utilities reform. According to the results, the expert's conclusion is provided.	990 rubles. Execution term - no more than 3 slave
          PROFITABLE PROPOSITION: Disclosure on housing and utilities reform -when concluding an agreement on disclosure in GIS Housing and communal services or on integrated service of the UO.
          Reform housing and utilities Disclosure of information according to 731 government decree. Placing payment documents by KU, PU testimony, placement of the management agreement, information about MKD and other information. Integration with the boot program. Direct unloading, tracking errors and completeness of information disclosure.	5 000 r.- 1 year 6 000 r.- 2 years 7 000 r.- 3 years Execution term - 30 slave	8 000 r.- 1 year 9 000 r.- 2 years 10 000 r.- 3 years Execution term - 7 slave

          Information disclosure is made on the basis of the data provided by the Customer, and the availability of the filled questionnaire.

          Responsibility of HOA, ECC and UK for the lack of information disclosure

          Since July 1, 2019, the UO is responsible for the lack of disclosure of information on 731 PP of the Russian Federation. Name that the obligation to disclose information on the 731 government decree (on the GIS Housing and Reformagkh.ru portals) for the HOA and the ECC, it came on January 1, 2019. For management companies, the duty came only from January 1, 2018.

          The penalty for the non-exposure of information can be both for the management organization (HOA / TSN, HCC or CC) and for a regular employee.
          

          Fine for an official - up to 50,000 rubles; At the same time, an official is subject to displacement and deprivation of the right to such activities for up to 3 years in case of guilt.

          For organizing a fine may be from 250,000 to 300,000 rubles.
          We strongly recommend that you check the disclosure of information and eliminate all spaces until July 1, 2019.

          FROM Decree of the Government of the Russian Federation N 731 as amended from March 27, 2018 (current edition) can be found

          Additionally, we will help managers:
          
          

          • - 3000 rubles
            * (Separately charged courier services for obtaining EDS)
          • Audit of posted information on portals - 1000 rub.
            (for 1 resource, includes an analysis of the disclosed information, providing an error report and non-compliance with legislation).
          • Ensure errors in information posted on the portals: check the completeness of the information and help eliminate the shortcomings in 731 by the Decree of the Government of the Russian Federation (GIS Housing and Public Grounds, Housing and Utilities Reform).
          • Service "Disclosure at the UO address" - 5000 rub. is paid in addition to the cost of information disclosure. The service is available for St. Petersburg and Lo.The term of execution is 1 slave, subject to availability of all necessary documents.

          How to place information?

          From January 1, 2019, all management companies are obliged to disclose information in GIS Housing and Communal Services. But responsible For the management organizations of Moscow, St. Petersburg and Sevastopol will come from 07.07.2019. Before this date, HOA, TSN, ECC and UK are obliged to disclose information about activities need on sites The executive authority of the subject of the Russian Federation, determined by the Supreme Executive Body of State Power of the constituent entity of the Russian Federation.
          Sign up and place information You can independently in the presence of time and possess certain knowledge.
          If you do not have time or the opportunity to study these resources yourself, as well as scan and prepare documents, you can transfer this task to specialist specialists.
          In case of difficulty, you can get advice on the head of GIS Housing and utilities and utilities reform and by email free. You can independently contact those support and get answers to all your questions.
          Or you can free to transfer all the functions to disclose information and seek help from specialists. .
          Call +7 812 327-09-10 or leave an application for mail [Email Protected]website

          Where exactly needs to disclose information?

          731 Government Decisions Information Open:
          

          • on the Internet on the sites dom.gosuslugi.ru, www.reformagkh.ru;
          • be sure to need to place all necessary data on the information stands in the UO room.

          What is needed for registration:
          1. Purchase a qualified electronic signature (CEP) in one of the certifying centers;
          2. To register on the ESIA portal as an individual, and after with the help of CEP as a legal;
          3. Registration on the GIS Housing LCD portal on the basis of ESIA;

          What is waiting for the management organization in violation of 731 of the ruling?

          For concealing information and other violations by management companies threaten penalties are up to 200 thousand rubles, Which can be superimposed on both a specific employee and the entire company.
          From January 1, 2019, managing companies, housing cooperatives and partnerships of owners place information in GIS Housing and Communal Services. From July 1, 2019, measures are applied for unavimony of information in GIS Housing and Public Utilities.
          

          
          

          The housing and communal services sector is subject to various reforms for decades, but despite all the efforts made on modernization, this industry remains ineffective. Unproductive costs of budgetary funds, the need for working tools of housing fund management, state and municipal monopoly, the high proportion of the depreciation of the residential foundation has become prerequisites for the launch of the Housing and Housing Reform Program.

          Launch of the project "Reform utilities"

          The project started in Russia since 2010, when the Government of the Russian Federation and the World Bank concluded an agreement on the implementation of the relevant program.

          
          

          The introduction of reform activities is carried out by the Fund to promote the reform of housing and communal services, created on July 21, 2007

          
          

          This state corporation is intended to stimulate the formation of effective methods of housing management and the transition to resource-saving technologies.

          
          

          14 cities participated at the beginning of the project:

          ten "basic": Bratsk, Volzhsky, Ivanovo, Naberezhnye Chelny, Nefteyugansk, Novokuibyshevsk, Orenburg, Saransk, Tula, Cheboksary;

          four "reserve": Arkhangelsk, Dimitrovgrad, Pyatigorsk and Cherepovets.

          The project was carried out in two stages:

          Institutional: Conducting the reforms of the housing and communal complex at the expense of its own budget with the technical assistance of experts funded at the expense of the project.

          Investment: The direction of investments in the facilities of the infrastructure of utilities from the project funds, focusing on the investment plans of cities.

          Already in the process of execution of the program in all 14 cities, a tangible improvement in the quality of housing and communal services provided was achieved.

          
          

          For example, in the city of Naberezhnye Chelny, building water supply networks and pressure collectors of two sewage and pumping stations were reconstructed. This allowed to reduce the level of emergency collectors and ensure uninterrupted drainage of stocks of the city.

          The project for the reconstruction of thermal networks was implemented in the city of Nefteyugansk. Due to this, the uninterruptedness of the supply of thermal energy was significantly increased by reducing heat loss, reduced levels of leaks and overall network accidents.

          
          

          Examples of successful reconstructions can be found in any of the listed cities. The set of activities was largely influenced by the reform and utilities program in the city participating cities:

          virtually complete liquidation of housing and utilities debt debt;

          municipal investment plans have been developed for communal infrastructure;

          the number of apartment buildings that are serviced by professional managers;

          Having received positive results and experience gained in the course of reform, the state develops this reform in other regions and cities of Russia.

          Main destinations and prospects of housing and utilities reform

          The project "Reform utilities in Russia" is aimed at implementing the following areas:

          transition of the communal sector to market relations;

          an increase in the share of private business;

          promotion of competition;

          improving the quality of utility services;

          elimination of the formed monopolies in the industry;

          update housing and communal complex;

          development of the Institute of Effective Owner;

          overhaul of the residential foundation;

          input and operation of energy efficient technologies;

          saving the system of social protection and support of preferential segments of the population.

          In accordance with the Decree of the Government of the Russian Federation of August 13, 2006 No. 491 "On Approval of the Rules of the General Property of the General Property in a Multi-Building House" Apartment House - the joint property of the owners of the premises in it.

          
          

          From this it follows that the owner of the apartment is located all the house. They are responsible for his condition and are obliged to ensure the holding of overhaul. To implement these rights, the law has endowed the owners of the broad list of powers. But in the process of privatization, a significant part of the residential foundation was transmitted in a dilapidation. Therefore, the owners do not have the necessary resources for repair and relevant skills of modernization of residential infrastructure in such a state.

          
          

          One of the items of this reform, as we mentioned above, is the introduction of market mechanisms in the housing and communal services. What subsequently should lead to a transition to 100% payment of housing and communal services. As a result of the reform, citizens' costs for housing and utilities may increase by an average of 20-25%. At the same time, the system of compensation payments will continue to work for socio-unprotected categories.

          Information disclosure standard

          Now any citizen can look for information on the activities of its management company and information on a specific home.

          
          

          This is governed by the Decree of the Government of the Russian Federation of September 23, 2010 N 731, which is obliged to execute managing organizations operating in the field of management of apartment buildings.

          
          

          The standard indicates the types of information about management of the house, which must be placed in free access for tenants. It is necessary to ensure the availability and safety of data for 5 years. These include:

          basic information about the organization (name, address, organizational and legal form, etc.);

          list of homes in management and general information about each of them (address, number of floors, level of improvement, year, etc.);

          data on the work performed and the services provided;

          information about utility services;

          information about the operation of the common property of the house;

          information about the overhaul of the common property, if the management company is a contractor;

          data on general meetings of the owners of the house;

          annual reports;

          information on oral reprimands, written prescriptions, fines or disqualifications (if any).

          Also in the document lists the necessary sources:

          official portal of utilities reform;

          stand at the office of the company.

          In other words, management companies must have a website and be registered on the official website of the project Housing and Housing project. Failure to comply with these requirements entails penalties.