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Skype is not intended to call emergency services. Skype for the "ambulance with a video camera

It's no secret that Skype uses great amount users worldwide. This program is convenient and, importantly, allows you to make video calls to almost any country. However, sometimes there are problems in its work. Let's consider the most common of them, causes and ways to solve.

If you have any problems with the connection in Skype, it is possible that the reason is to connect to the network. First, check if you have access to the Internet. After that, look at the connection speed. Make it possible with special utilities or on online services. If the speed is low, the program automatically allows you to make a call.

In the case when you have a problem with a specific subscriber, check if you are authorized by them. Make it just - look at the avatar. If instead you see a silhouette with a question mark, then, most likely, he did not add you to the list of his contacts. Also during the call, pay attention to the subscriber's network status icon, whether it can make calls on the network. Correct this and try to make a connection again.

Microphone Problems

If Skype resets the call what to do next. Sometimes the reason may be in troubleshooting the microphone. In this case, you can make a call, but as soon as the contact you want to contact, takes the phone, the connection is broken. If the situation is familiar, then, most likely, you will need to check the operation of the microphone. To do this, carry out the following:

Press the point tools.
Go to the Settings section.
Select the sound settings in the right part.
We look at the top block microphone.

To begin with, make sure that the program uses the device you need. In laptops, the default integrated microphone is used. If you want to connect another, select it next to the appropriate inscription. Also pay attention to the green slider, showing the volume. Install the selection in Checkbox next to the offer automatic setting Devices.

In addition, the problem can be in the microphone drivers. The easiest solution is to delete them through the task manager or update the drivers to start. Next reboot the computer. We connect the microphone (if it is not embedded), we wait until the drivers are not updated. It happens automatically. Now check if the problem is fixed, it is usually enough, and the connection is restored.

Council. Some complain that there are no horses in Skype. " It is possible that the problem in the work of the speakers, which can be checked there, where and the operation of the microphone.

Problems with video camera

If the problem with the video camera, the interlocutor will not be able to see you, even if the connection happened. To begin with, check if the drivers are installed on the device and there is no conflict. To do this, open the task manager and find the chamber (it is located on the Image Processing Device tab). Next to the title should not be exclamation marks or a red cross. If they are still there, then the driver will need to be removed and re-installed.

If you have problems with calls to Skype, try to understand, because of what it happened. It is possible that the connection to another contact occurs due to the fact that he himself does not reject the call. If this situation is excluded, we are looking for a problem in the work of audio and video devices that are "responsible" for the connection. Sometimes the reason can be improved in the wrong program settings. It is possible that you or the subscriber, the parameters are set in such a way that audio or video calls are prohibited, which will be needed.

Ask your child and your parents to call the ambulance number, there is a chance that the answer will surprise you unpleasantly. For the right answer we turned to those skilled in the art.

Call by phone

That's what told us Stanislav manov, Director of Safety Space, Methodist Methodist Children's and Teen Programs School of First Aid:

"All two-digit phones 01, 02, 03 in Moscow a year ago replaced three-digit: 101, 102, 103. There are about ten numbers emergency call, full list and other important information You can look at our site:

The main number for challenge emergency services in Russia - 112. With mobile phone Room works throughout Russia and in Europe. This room can be gained from the city, it operates in most regions of Russia. Does your? Before reporting the child's number, you need to check.

Instructors of the School School programs tell children to remember the number of this phone very easily: 112 - one mouth, one nose, two eyes.

Call with emergency call 112 is possible:
- with absence money on your account,
- with a blocked SIM card,
- If there is no SIM card phone.

I must say to the child: "If something happened to you, you need to see if there is an adult next to you, and contact him for help. If there is no adult, you need to call on the phone, call your name and age and tell about the situation, say that adults are not around. "

And be sure to add that as soon as an adult appears next to, it is necessary to ask him to call back, because most of the alarm services do not accept children's challenges.

Not all services have a number determinant, rely on the fact that they will call back, unfortunately, it is impossible.

Elderly, it is advisable to have a phone with you even in the apartment. Situations may be different. Of course, if the person had a stroke, he will not be able to call himself, so he will not be able to regularly convene with his loved ones.

It must be remembered that the ambulance is also a reference service, there is a doctor who can recommend something. Although it will not take a diagnosis on the phone, but some kind of elementary things can tell. For example, if you feel very bad and doubt - call a doctor from the polyclinic, which will come through a day, call an urgent or still to call an ambulance, in this case the dispatcher will switch you to a specialist who can advise you correctly.

If the operator for some reason does not want to receive a call, ask to switch you to the doctor's duty. The operator must do it. But if he suddenly refused, you need to dial the number again, explaining the situation to another operator and ask to connect you with a duty doctor.

Keep in mind that the ambulance does not write any documents, no reference, neither the hospital will give you it. Therefore, to call an ambulance in order to testify your nebody to work is useless for you and harmful to others. Leaving such a call, doctors may not have time to someone who is really important.

Ambulance - to save lives. You need to remember this and not to cause it in vain, for example, in order to measure pressure. Everything seems to be known about this, but at every ambulance station there is a list of grandmothers who cause a brigade often without reason.

- And what if there is no phone at hand, but there is a computer? Is it possible to call Skype?
- Each Skype subscriber concluded a service agreement with the service and put a tick in the column "I agree." But few people remember that in this contract it is written that Skype cannot be used to challenge emergency services.

Exists mobile app "Rescuer" from the EMERCOM of Russia, in which there is an emergency apartment. If you press it within 5-10 seconds, the coordinates go to the Ministry of Emergency Situations and they call you back.

- And if a person can not speak? Can I call an ambulance by SMS?
I never heard it, but it is possible that such a service is. Although, honestly, I doubt. The fact is that the ambulance is not obliged to respond to all calls. If the firefighters leave for any call, then the dispatcher raises the emergence as far as the patient's condition threatens life and chooses: who, by their profile, whom to send to the clinic, whom to the urgent, which will arrive during the day. In the case of SMS to sear false call more difficult.

How to call an ambulance silence?

From August 6, visitors to the Russian-speaking Skype site meets a warning: "Skype is not intended to call emergency care. Skype is not a replacement of a regular phone, and it cannot be used to call emergency care. " Up to this point, the inscription could be found only in separate subsections devoted to interaction with stationary and mobile networks.

Phil Wolff (Phil Wolff), chief editor of the portal SkypeJournal.com, claims: "This warning hangs on Skype sites." However, unlike the English-language version of Skype.com, the Russian-language contains only three references to the impossibility of calls to emergency services.

Mr. Wolff explains: "Thus, Skype announces that the methods of regulating urban and cellular communication" According to Mr. Wolff, when calling to emergency service, the telecom operator must determine the location of the caller and transfer this information on the destination, while Skype "does not know where you are." "This is due to the specifics of VoIP telephony," explains Mr. Wolff. - You can use Skype from work, from home, through a firewall or from a mobile phone. "

Note that in countries with a more developed regulatory framework for IP telephony, there are systems that allow you to compensate for this disadvantage. However, all of them are focused on open SIP protocol and do not support Skype. However, according to Mr. Wolff, there are no oncoming initiatives from Skype.

In addition, according to Mr. Wolff, "It helps Skype to avoid the cost of organizing communication with emergency services in more than 100 countries of the world."

In a similar situation are in Russia and other VoIP operators, including those using SIPs. The analyst of the company "Finam" Vladislav Kochetkov shares the opinion of Mr. Wolff that companies operating in this market are not interested in additional communication spending with emergency services. To date, this service does not provide any russian operator SIP, argues Mr. Kochetkov.

Such a warning - and the corresponding position in the Skype license agreement - contradicts the current law "On Communication", which requires the operator to provide a subscriber with the opportunity at any time to cause emergency services for free. According to the Director of the Tario PR (SIPNET trademark) Sergey Belovolov, there are no problems in connection with this because VoIP providers are actually not telephony operators - and, accordingly, do not fall under the jurisdiction of this paragraph of the law "On Communication".

However, similar requirements are presented to VoIP operators and legislation of other states. Thus, the US Federal Commission Commission requires companies providing IP-telephony services, it is mandatory to provide subscribers access to emergency services. Since 2004, when, as Mr. Kochetkov noted, this initiative began to develop in the United States, the necessary legal and technological base was developed, there are no analogues in Russia yet.

It is likely that, along with an inaccessible encryption, this fact made Skype (as, however, and decoded SIP-telephony) as an object for criticism from the party and authorities. Mr. Belovolov is confident that the most likely compromise between the parties can be the creation of a single numbering system for all telephony operators. Such a system will allow to unify and, consequently, simplify the mechanisms of interaction between voice service providers, emergency services and subscribers.

Very often an emergency situation causing us suddenly. Accident, unsuccessful drop or collision, sharp attack of pain. Perhaps it was not bad for you, and your companion or an unfamiliar person in the street. There is no time to run to the phone machine; Fortunately, we have almost always a mobile phone with you.

How to be ready for the emergency call to doctologists in any situation? Let's try to figure out.

Let's start with good news: ways to call in an ambulance from the mobile. And you can now spend five minutes on this article so that the desired information is deposited in your memory and in the phone's notebook. To begin with, they will respond to popular questions.

Frequent questions about the challenge cell phone

Are there calls to the ambulance call?
No, no operator. You can also call other emergency rooms for free.

And even if there is no money on the account?
Moreover: even if you have a negative balance. Calls to emergency services (including ambulance) accepts any operator.

How to make a challenge if there is no SIM card in the smartphone?
You will have to call number 112. The first operator who caught your signal will give it to a single call center. Your location will be detected by basic stations that register your call.

Is it possible to call an ambulance through Skype?
Not. In terms of the agreement, it is directly written that Skype is not intended to call emergency services. The same applies to Viber, WhatsApp, Tango and others similar services. Therefore, even if you have and installed applications for calls via the Internet, you will have to call in the traditional way.

Does the number from the phone model and operating system?
Not. Only from your operator.

And how fast will the ambulance react to such a call?
Normally. If doctors are ready - let out immediately. If you are close to the hospital, will be quickly. If you are not lucky and you are far away - you have to wait.

Ambulance call numbers from mobile for different countries

It is not known, in what edge you suddenly need to call an ambulance. If the number to call an ambulance from the mobile in his own country you will remember without difficulty, then for other countries everything is not so obvious. Ask passersby to call an ambulance can be difficult due to the language barrier. Let's try to bring the table of numbers in some countries of the world.

Russia - 030. (MTS, MegaFon, Beeline, Tele 2, U-Tel), 903 (Skylink, Motive), 112 (General number of rescue services)
Ukraine, Belarus - 103 (ambulance), 112 (rescue services)
Bulgaria - 150.
Moldova - 903.
Poland - 999.
Czech Republic - 155.
Croatia, Montenegro - 94
France - 15.
United Kingdom - 999 (single number for all emergency services)
Spain - 112 (single number)
Georgia - 113.
Turkey - 112.
Egypt - 123.
Thailand - 1554.
Israel - 101.
USA - 911 (Single number for all emergency services)
Japan, South Korea - 119 (easy to remember: 911 on the contrary)

Before traveling to one or another country, write down the corresponding number in notebook Your phone and add to favorites. Recall, the challenge is often often done according to the urgent reason when the role is played by seconds.

And, if you drive to far abroad, learn at least a few English words - so the probability that you will be understood at that end, it grows at times. Time to climb into a phrasebook you will not have a high probability.

We hope this material will never be useful. But if trouble happens, it is better to meet them in readiness,

Ambulance Machines plan to equip video links. This proposal was made by the Ministry of Health of Russia. As part of the creation of a unified centralized dispatcher service of ambulance, it is planned to be completed special equipmentcapable of taking audio and video calls. In theory of the Ministry of Health, the ambulance team is still on the way to the patient will be able to explore the information about his diseases in the electronic medical card. Innovations will operate on the basis of the "112" system. According to experts, about 50 thousand rubles will need to equip one machine.

Ambulance machines can be equipped modern equipment For video link. It is assumed that the dispatchers can, if necessary, will be able to hold a session of audio and video communications with the brigade doctors. Representatives of the Ministry of Health told about this "Izvestia". The source close to the department explained that we are talking about tablets or similar devices - the final decision on the form of devices is not yet accepted.

The ministry said that audio and video communications between the "ambulance" and the hospital can be maintained throughout the path: both to the patient and, if necessary, when hospitalized it, in order to be able to receive advice from relevant professionals online. Experts note that innovations will help avoid controversial points in the work of the ambulance brigade, as well as provide a patient better assistance.

According to the Ministry of Health, after the ambulance team received a challenge, it will be available information from the patient's electronic medical card. Even before arriving at the place, the doctors will be able to familiarize themselves with the state of health of a particular person. Now this information is asked by the patient.

The ambulance brigades using tablets will receive all the information about the call and, subject to the integration of the system with a regional medical information system, will be able to access the patient's electronic medical card and to warn the medical organization about the challenge, which will ensure the continuity of the breeding and hospital stages, - explained in the Ministry of Health.

There reminded that now integration is held in the regions of Russia information system With the system to provide emergency operational services for the Unified number "112".

Chairman of the Board of Directors of the Consulting Group Gradient Alpha Pavel Gagarin said that about 50 thousand will need to be installed in the car audio and video communication. At the same time, he believes that if the Ministry of Health will hold a tender for the purchase and installation of equipment according to all the rules, then costs can be reduced by 20-30%.

Member of the Public Council at the Ministry of Health, Yuri Zhulev, believes that innovations, no matter how much they cost, will help improve the quality of medical care.

With the help of audio and video team of ambulance, if necessary, can consult with more professional specialists. In a number of regions it can help, "the expert believes.

He stated that the public council supports the introduction of various IT technologies to the health care system, but it is impossible to forget about basic requirements. For example, it is necessary to expand the ambulance fleet - then without new technologies will reduce the time of arrival of doctors to the patient.

And the fact that the ambulance team is now will be able to receive information about the patient to which they travel will help significantly reduce the time to make decisions, to understand what kind of help you need to, whether it is necessary to hospitalize. Even before arrival, doctors will know what patient suffers what allergic reactions. In some cases, this can save someone's life, "Yuri Zhulev said.