Where and someone complain about SMS from Bilain. How to get rid of spam on megaphone, mts, beeline and tele2 how to block spam from various companies

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How to disable spam on biline

If you are a Beeline subscriber and you often come to the phone various SMS notifications or spam, then you do not have to endure it, you can simply disable the Beeline service that clogs your phone.

The fact is that Beeline provides its customer to publish the Internet and visit various sites. Often such walks world Wide Web Ends the fact that the number of your phone is automatically connected to various SMS notifications sending or annoying spam messages to exclude it, you can use the Beeline service that closes access to your phone unnecessary messages.

In addition, in the contract, which is concluded between the client and the operator cellular communication, there is an item, it is written in it that the subscriber itself automatically connects to its number of spam mailing dialing *102# .

What to do to disable spam on biline

It is possible to correct this provision, for this it is necessary to act on a very simple and clear algorithm:

1. Remove Balance Check Inspection Number
2. Dial the number 067405551 After a few seconds, the answering machine will answer you, you must listen to the end and then put the phone.
3. After that, it is possible to create in written book Balance request numbers with minor changes: At the very beginning, the asterisk * will change on the grille #. Messages about the status of your account will come on Latin, but spam on your phone will forget the road.
4. If you are bored with the innovation and score error * you need to call again by number 067405551 . The call to this number is free, but it cannot be done in the absence of money in the account.

If you cannot remove the SMS mailing function yourself, you can resort to the help of the Beeline operator. You will need to write a statement and transfer it to the operator in the communication salon, after the statements consider the SMS mailing will stop.

How to limit "chameleon"

Some users of Beeline are surprised that messages with information from different areas of life are constantly coming to their phone: weather forecasts, jokes, and so on. Surprise should not be surprised, it means that you have a "chameleon" service. This service is free, so you can not be afraid that money will be removed from your account, but some people do not suit some people, because these messages are little useful, and the connection of this service is automatically.

You can give up unnecessary SMS, for this type *110*20# . In addition, you can find in the phone menu in the BeeInfo section "Chameleon" option and turn it off manually.

If all these operations were carried out, but the messages still come to you on mobile device, then call a consultant by number 0611 .

Subscribers who are in roaming can also disable the service typing short number *111#

Money for unnecessary SMS

If in all the above cases, the SMS was free, and they only delivered a small discomfort to the client, sometimes subscribers complain about the random "tearing" of money from their mobile phone.

True, the reason for removing money with the score is there, these are paid SMS mailing, which are often automatically connected during the subscriber's output.

To save your customers from such unwanted SMS Beeline offers a service that can be activated by calling the operator and told about his desire. This service is free for all Beeline tariffs, so if the operator starts talking about writing off the money from your account for connecting this service, do not believe it, but go better to the official communication salon and there for several minutes employees will deliver you from unnecessary SMS.

Knowing how to disable spam on biline, you can save your money and clear your phone from unnecessary information.

VimpelCom OJSC (BLELD "Beeline" announces the commissioning of a single number to unsubscribe from spam and unwanted messages coming from short alphanumeric numbers.
This initiative is implemented in conjunction with the partners of the operator - SMS aggregators: A1 SMS MARKET (A1 Systems LLC), OOO Devino Telecom, OOO "Infobip", Loggik Telecom LLC, OOO "OSK", SMS Traffik LLC , SMS-Services LLC, Smarcardlink CJSC in the framework of the combination of spamming efforts /

Service "Planet of the Internet"

For unsubscribe from unwanted SMS, which comes from alphanumeric numbers, you must send a free SMS with an indication of the sender of the spam to number 1888. A promotion from receiving messages from this sender will be made within 48 hours, as the Beeline operator and all SMS aggregators, Supported the initiative of the spam control operator.

Introduction The number for spam replies is the third phase of the spam fight project, which is carried out by VimpelCom OJSC since the autumn of 2013. It is planned that already at this stage the number of SMS, regarded by the subscriber as spam, will be reduced by 3 times. Recall that the spam load peak on cellular subscribers came to October 2013, when all operators fixed a significant increase in the number of complaints from subscribers.

"We are extremely concerned about improving the quality of the provision of services to their subscribers and minimize those annoying factors that are available today. The fight against spam is perhaps one of the most relevant and however difficult to solve the tasks facing all operators. We expect that a single entry point for messages about your desire to unsubscribe from this moment SMS, including those to which the subscriber subscribed independently, will be able to significantly increase customer satisfaction from the use of our services and services of our partners, "said Alexey Nazarov, director of marketing a business segment of VimpelCom.

"As one of the largest aggregators," SMS traffic "is definitely interested in fighting spam to be systemic and suspended. Combining the efforts of all market players and creating unified system responding to illegal mailing, in our opinion, will effectively solve this problem. For its part, we not only promptly joined the process, but also took an active part in creating the reacting regulations for spammers, common to all partners who have acceded to the initiative, "Vyacheslav Safronov commented on cEO LLC "SMS Traffic".

Want to complain about spam to megaphone or another operator? You can understand you.

Loans, loans, taxis, insurance, and hundreds of other unnecessary services at the moment we are trying to impose every day. This not only takes time, but also annoying.

In fact, it is important. No one likes to receive unnecessary information, and even against his will. This article discusses the reasons for spam and ways to combat it.

In contact with

Why and from whom SMS spam comes

Please note that such an advertisement does not happen even large companies, not to mention small, but often illegal firms.

This method is simple, cheap and allows you to cover most of the population. For illegal firms that provide, for example, escort services, this is one of the few possible methods Express yourself.

How does this happen? Man somewhere, for example, when registering leaves his phone number. After unscrupulous data processing, the number falls into the database, which the spammer firm later redeem. So a person starts to come without his consent.

It should be understood: Do not confuse SMS spam with mailing challenges to which a person agreed. Let even inattention you put an excess painting - such a newsletter will be considered legal.

What is the spam law

In October 2014 in Russian Federation The law restricting spam carried out by way.

This law prohibits sending advertising messages from federal (ten-digit) numbers to subscribers.

Companies need to sign a special agreement with the operator mobile communicationsto engage in this kind of advertising. In addition, the user must clearly see the name of the company that sent the message.

Good to know: If this law is violating this law, the federal antimonopoly service will be engaged in unlucky calays. On the legal entities A administrative penalty may be imposed in the amount of several hundred thousand rubles.

As subscribers block SMS spam

On MegaFon

Let us describe several options:

1. 1. Let's start S. free ways. Within 4 days from the date of receipt of the message, it will transfer it without changing the text to the number 1911. The Megaphone system analyzes all messages about spam facts and considers these cases for the rightness. If the law is broken, the number from which the distribution is maintained;

It is worth noting: This method works not instantly, and against legal mailings does not work at all.

1. 1. You can use the service « SMS control » . By typing the * 903 # command and making a call, you will see a list of 10 rooms from which you received the latest SMS. Any chosen number is immediately entered into the "Black Sheet" and is blocked for you. Works with build-screen, digital and symbolic numbers;

Should be taken into account: Blocking occurs instantly, but it does not help the rest of the subscribers. Rooms can be unlocked at any time.

1. There is a paid (1 ruble / day) Service « SMS filter ». After sending a message with a letter or symbolic number to the 5320, you will block it. Also, when the service is connected, this can be done through the SMSFilter.megafon.ru service. On the same site information on blocking information is available.

On biline

Biline has a system "Antispam protection ». This free intelligent platform constantly monitors networks, thereby reducing the number of spam received by subscribers.

If messages come from a biline partner, the subscriber will no longer receive them. If this is an SMS spam from another operator - the antispama system will figure it out with it, improving the quality of services for all BILIAN subscribers.

Note: To feed the complaint, you need to send a message to the short address 007, which contains the number (letter, digital or symbol) from which you received unwanted SMS, message text, temporary parameters of its receipt.

Remember, if you gave an agreement to the information newsletter, then the received messages will not be considered to be considered.

On MTS

MTS does not lag behind the rest of the operators and develops its free service "Antispam » .

By analogy with other systems, "Antispam" collects complaints statistics, analyzes them, protects users from intrusive information and blocks spammers.

To take advantage of this service, you need to transfer without changes to the spam message to number 6333. The telephone or name of the sender will be requested in the response message. Not later than in 10 minutes, answer, specifying a digital, letter or symbolic sender identifier.

As soon as you do everything, you will come confirmation of the complaint. "Antispam" will not only receive all necessary measures, but during the day will give you instructions on possible ways to solve the problem.

On tele2

Since 2014, TV2 has been working « Antispam-SMS. ». The principle of the program is similar to "black lists."

To add the sender to the service registry, you need to send a message with its digital, symbolic or letter identifier to number 345. After that, the subscriber will stop receiving information from this number.

In order to remove the sender from the list to Number 345, you must send an SMS of the type "0 * unlock number". To view a list of all numbers and names, you need to send 1. To disable the service, you need to send 00. The service itself and all sent SMS are completely free.

Where to complain about SMS spam

It is necessary to complain about the FAS and only in the FAS, because SMS mailing are advertising and come under the federal law "On advertising".

The complaint can be transferred to the regional station of the FAS in a paper or electronic version.

The statement should indicate:

1. Where are you sending a complaint. GosOrgan or FULL NAME, the position of an official.
2. Your passport details, name, contact number, mailing address.
3. Who sent SMS.
4. The essence of complaints and facts confirming the commission.
5. Requirements. Usually require unsubsions, but you can also request a penalty.
6. Personal, decoding FULL NAME, date.
7. Proof of violation. The most correct solution will save all unwanted messages, and then print them.

Take into account: The term of consideration of the application takes 60 days.

As soon as the application is accepted, it is assigned an incoming number that allows the applicant to track and interested in its status. If the statement is made true, the FAS will give within 30 days the answer. And most importantly, do not be afraid of the court - your mobile operator will perform the plaintiff on it.

If difficulties are frightened, then use the Rosspam program.The program is installed on Android and works in the background. The user brings his personal data into her and in case of receipt of spam can immediately send the complaint to the FAS. Everything happens online. The application itself is free, does not contain advertisement and fully decorated in Russian.

Responsibility for SMS spam

According to Part 7 of Article 38 of the Federal Law "On Advertising", the advertiser is responsible for violating the requirements of Part 1 of Article 18 of the same FZ.

It is interesting that in accordance with Part 1 of Article 14.3 of the Administrative Code of Russia, such an offense committed by the advertiser, a manufacturer or distributor of advertising is punishable. The legal entities impose a fine, the value of which fluctuates within 100-500 thousand rubles. In addition, legal proceedings are evaluated by the company's reputation.

Conclusion

Now you know how to do if you receive a unwanted SMS message. Blocking, use special programs and mobile applications, making complaints in FAS - it's you.

It is important to defend your interests. Do not be afraid to stand up for myself. It would seem that the unnecessary SMS is a trifle, but most of our lives are built of such little things.

See the video in which they are given practical adviceHow to block SMS spam:

Askar

Massigorodnoy communication

Well, oh, I didn't want, but I was simply brought me to biline consultants very very much with complaints of all our instances on the cellular operator, carrying out its activities under the Beeline brand in the Tver and Moscow region. I will start with the book stained, went!

Good time day!
This week, with the assistance of consultants, changed tariff plan.
Until September 23, my subscriber number +7 909 271 91 67 was serviced by the operator under the Beeline brand according to the all-two tariff plan. This SIM card with this number I purchased at one time in the city of Tver Tver region. But since it is often in the roads outside the Tver region, and most often in Moscow and the Moscow region, then with this accounting, I again, when consulting the seller in the operator's cabin, chose the "All two" tariff plan. After canceling the roaming on the territory of the country, the operator has a new tariff line. And I thought, perhaps with changes in the rules in the market for the prevailing of cellular services, the price policy of Bilayna changed to a decrease in the use of sim-ki outside the home region. And with this question through your account in the social network "Odnoklassniki" I turned to Bilayna consultants. Consultants okasnili me that my tariff plan went to the archive since March 2018 and that I can choose myself new tariff From the current line. I recommend that the tariff plan "Untile 2". On the same conditions, only with the exception of the Crimea and Sevostopol. At the same time, with the transition to a new tariff "Untile 2", daily payment for services will be 21.67 rubles, it is cheaper than the same "all two." The former was 22 rubles. At the same time, I assured that as before any options are not necessary to connect, since everything is already included and I can use cellular services as early as before.
I'm interested in me and I am through mobile app Viewed the tariff line. Tariffs in the current line "MEMBERY" were distinguished by monthly stakes minutes, SMS and Gigobight Internet access within a certain subscription fee over the amount of payment. I counted that I spent about 4 hours of talking on calls, 250-300 SMS messages and 10 Gigobight Internet traffic. Under these expenses, I approached the tariff plan from the current line "Overseas1", where for 13 rubles 33 kopecks of payment per day would be provided to me a month 300 minutes of voice communication, 300 SMS messages and 12 gigobight internet traffic.
With the help of a mobile application on your smartphone, I change the tariff. From the balance for changing the tariff, they wrote off the payment in the size of the daily subscription fee. After the day of use of the tariff, I did it that from the balance, in addition to the daily subscription, they wrote off money for roaming, I go into the mobile application I watch the detail and it is indicated that even for each SMS message is written 5 rubles for each SMS.
After that, I'm starting to communicate with Bilayna consultants through social network. "Odnoklassniki" and ask the question why for each SMS message with me 5 rubles are moving with me. What should I be noted that SMS-messages I sent to the subscriber number of the SIM-ki Bilain, which was also purchased in the city of Tver region. I was answered by Bilayne consultants, since I am in the Moscow region, then the SMS data is not included in the monthly package of the tariff and are charged as a long-distance. I fell on such an answer, so my SIM and the number I sent SMS-messages acquired in one city of Tver region and how they suddenly became a long-distance. I was explained to this objection that I am in the Moscow region not in the home region and therefore these rooms are for each other are intercity. To which I again objected, but after all, Russia canceled the concepts of roaming and what the difference in my physical finding is the Moscow region, this is the Tver region.
And that's what I was answered by the Beeline operator represented by a consultant, quoting: "Because it is necessary to need to maintain the network. When sending SMS, and making calls to another region uses more equipment than when communicating in one region "
That is, on the fact for canceling roaming in the country, to compensate for the missed benefit, now remove payment from subscribers for the so-called "long-distance" connection. It is even more expensive than under roaming conditions in the country.
I was verified and why, then I did not remove the payment on the former Tariff "All two." I was answered that the tariff plan was another and with other conditions. And before that, the consultants assured me in the opposite. With no financial loss, I can, as before, use the services of cellular communication after the transition to the new tariff.
I asked me to return my number to the previous tariff, as physically via a mobile application or through the site I could not do it. I was answered that for the previous tariff could not be transported, as he is in the archive. Then the consultant on my appeal initiated the application No. 2173821615.
Through definite time I was called on this application from the number +7 9033285353, they reported that they were called from Bilain on my application and that due to loss of time, the technical translation into the former tariff is impossible, as it is in the archive. And confirmed that on all tariffs of the current line remove payment for "long-distance" messages and calls.
In this regard, I ask to clarify to me and give an assessment of the concept of "long-distance" message and calls in the lack of roaming in the country, provided that the SIM-CA subscriber was acquired in the Tver region, and used in Moscow for calls and sending messages to the number of the Tver region of the same Operator?
I also ask me to transport me to the former "All 2" tariff plan, which was serviced by my SIM until September 23, or in the current tariff line "All My" in the monthly package within the subscription fee to include so-called "long-distance" calls and SMS messages.
And also to restore the balance of me by returning a written off payment for "long-distance" calls and SMS - messages from September 23 to the present.
Yours faithfully,
Askar Sharipov