SMS with the word "Good" will save hundreds of sick children. The Day of Good Deeds campaign continues on the air of Channel Five. Help for children on NTV 6162

Beeline together with the Gift of Life Charitable Foundation announce the results of the first Russian mobile donation service (m-charity). This service is provided on the short number 6162 and implies the possibility of one-time and regular monthly donations from a mobile account for the treatment of children with oncological and hematological diseases.

In just a year of existence of the M-charity service, more than 1 million subscribers cellular used a convenient mechanism for providing assistance - by sending a one-time SMS, more than 3,500 thousand people made monthly donations from their mobile phones. The minimum donation amount through monthly subscriptions was 10 rubles, and the maximum amount was 5000. The total amount of funds collected through private mobile donations is more than 120 million rubles. All of them are aimed at providing the necessary assistance to seriously ill children.

“We are in active dialogue with the leading charitable organizations in Russia and therefore we understand well their goals and existing problems. Today, only a quarter of mobile users in Russia have smartphones, and therefore people need a simple and reliable solution for charity - available on any mobile phone. Together with the Gift of Life fund, we managed to create such a mechanism, and as a result, hundreds of thousands of subscribers believed in our common initiative and chose the M-charity service as the most simple and convenient way rendering assistance to those who need it, ”commented Evgenia Chistova, head of corporate social responsibility projects at OJSC VimpelCom.

“It so happened that on the eve of Children's Day we are celebrating the first birthday of the short number 6162, and we thank everyone who has already decided to take the opportunity to help the wards of our foundation directly from their mobile phone. For us, the m-charity service, created with the support of Beeline, is a long-awaited mechanism for attracting regular donations, which are now available to everyone. Sending an SMS message to a short number with the amount of the monthly money transfer is perhaps the fastest and effective method to help. Regular help is very important for us - it adds up to millions of rubles, which means thousands of saved lives. And if you have not yet had time to use the mobile donation service, join us! Believe me, it's very simple! " - said Ekaterina Chistyakova, director of the Give Life Foundation

You can find out what motivates those who help, and whom the Podari Zhizn Foundation has helped, can be found in the new charity video of the It's All Foundation.

In order to make monthly regular payments from a mobile account to the Podari Zhizn beneficiaries, you need to send a free SMS to 6162 indicating the desired donation amount (from 10 to 15,000 rubles) and the word “month”. In response, the subscriber will receive an SMS with a request to confirm the payment. On a monthly basis, the subscriber receives an SMS request to confirm the debiting of the initially specified amount from the mobile account to the Fund's address. If desired, the subscriber can change the donation amount or unsubscribe by sending the word “month and new amount” or “0”, respectively. Sending an SMS to 6162 by a Beeline subscriber is free of charge.

The ability to make monthly mobile donations is available to Beeline subscribers on any tariff plans prepaid and postpaid payment systems using the Mobile payment service. For the postpaid system, payments are made from an additional advance account, which can be created using the USSD command * 110 * 271 #. The technical partner of the service of monthly donations to the Gift of Life Foundation is Payment service RURU, a subsidiary of OJSC VimpelCom.

"continue their joint action, the purpose of which is to help seriously ill children. To take part, it is enough to send from a mobile phone 75 rubles.

Two weeks ago, Channel One told the story of 11-year-old Nikita, who was hit by a train. In a few minutes, while the report was going on, we managed to collect the necessary amount for the expensive rehabilitation of the boy in a German clinic. Many viewers responded to the request for help - and there will be enough funds to treat another thirty children.

It is not always possible to hit the tennis ball yet - the hand does not obey. But Nikita is not upset, because he is sure that very soon he will not just beat off his father's serve, but will also start winning. The boy is going to Germany for treatment, from day to day the family is waiting for a call from a German clinic.

“Thanks to everyone who believed in Nikita, he is strong with me! We will definitely get better,” Igor Bodak said.

The viewers of Channel One gave this family confidence and hope by sending SMS to 5541 with the word "GOOD". For Nikita's treatment, they raised an unaffordable amount of almost 3.5 million for the family. Until recently, he learned to walk anew, not only to play. Through pain and tears, I worked my paralyzed muscles every day.

Nikita was hit by an electric train, the blow fell on a tangent, the boy was thrown almost 10 meters away. Clinical death occurred three times, then there was a coma, several operations, almost complete paralysis of the right side of the body, and only a 5% chance of recovery. He was saved, and now every day he fights to become the same as before.

Millions of people responded to Nikita's story. Helping him, with one text message, our viewers gave the opportunity to receive treatment for other children as well.

Looking at this smiling baby, you will never think that she has a complex disease - a congenital bowel defect. There is always a dropper next to Varya - the girl cannot drink or eat on her own. The necessary substances go directly into the bloodstream, intravenously. The parents of an 11-month-old girl dream that she will take her first steps without wires and catheters - they are going to Germany for treatment, for Varya, viewers of Channel One have collected 3 million rubles.

“At first you don’t believe in it, and then you begin to realize, to rejoice. As soon as we learned that the money had been collected, we immediately started looking for a plane ticket. Such hope and inspiration immediately woke up,” says Andrei Nikolaev.

Ilya is ready to ride a bike for hours, but not yet - too much load on the spine. They will make another operation, the money for which has already been transferred, it will become a little easier. The boy has scoliosis. Since birth, the child's spine has been curved 86 degrees, now it is half as much. Every year, until the age of 14, Ilya needs to correct the inserted implant. One operation costs 220 thousand.

“Many thanks to the people who help us financially, and indeed our children in general, for their contribution to these expensive operations, without which children cannot live. Many thanks to them,” said Irina Gvozdeva.

The fact that Artem, at the age of 8, himself, albeit not without support, comes to meet us is already a great victory. And let him get tired quickly, and his grandmother helps him to overcome the rest of the way. A year and a half ago, the boy could not even walk like that, he just crawled. He has congenital osteogenesis imperfecta, in other words, very fragile bones that break even from touch. Such a fragile and at the same time strong child.

“When after the operation I woke up after anesthesia:“ Mom, I want to eat, ”but you can't. They were allowed to give a cookie, I - hurray,” recalls Artem Samuylov.

Artyom has already undergone the necessary operation - fractures have begun to occur less frequently. But in order for the bones to become stronger, constant rehabilitation is needed. In between the droppers, he plays table football, and dreams of going out on the field with his feet. And the grandmother does not get tired of thanks - if it were not for the help of caring people, they would not have collected the necessary 300 thousand rubles.

“They took it, of course, as a gift of fate,” says Marina Samuylova.

He's very sociable, mobile.

"Agile, yes! I generally like to communicate with him, he speaks like an adult. You can talk to him on any topic," says Marina Samuylova.

In a few minutes, while there was a report about Nikita Bodak, instead of the required 3.5 million, viewers of Channel 1 transferred almost 59, 31 children will receive treatment for this money. Their parents find it difficult to find words of gratitude for strangers who have not left in trouble

"People who live in the Far East have never seen my boy, they give their last money from the phone. It's a feeling that is hard to convey," says Igor Bodak.

Since the beginning of the action, 924 children have already received help. Many more need your support. It's easy to take part - just send from your mobile phone SMS to number 5541 with the word "good" in Cyrillic or Latin letters. The cost of one message is 75 rubles.

Any number of SMS can be sent from one phone. All the money raised will go to the treatment of seriously ill children. Detailed reports on how the funds are spent are published on the Rusfond website. And Channel One will continue to talk about children who need your support and those whom you have already helped.

The Gift of Life Foundation presented new service mobile donations - short number 6162. The number was opened together with Beeline; it is also available for MTS and Megafon subscribers. The uniqueness of the number is that Beeline subscribers can subscribe to monthly donations. This is the first similar experience For Russia.

The Give Life Foundation presented a new mobile donation service - short number 6162. From left to right: Olga Turischeva (Beeline), Chulpan Khamatova and Dina Korzun

We asked representatives of operators and charitable foundations about how mobile fundraising will develop in Russia.

What is unique about the mobile service of the Gift of Life Foundation?

Beeline subscribers have access to the service of monthly mobile donations - this is the first such experience for Russia. Beeline is negotiating to connect other operators to the monthly donation program.

Sending SMS is free for Beeline and Megafon subscribers. For MTS subscribers - 4 rubles. (until the end of July 2013); MTS also sends for confirmation paid SMS worth 10 rubles.

The commission of agents, provider and bank in total is only 5% of the payment.

"It should be convenient to help"

The main message with which the Podari Zhizn Foundation created the short number 6162 is that it should be convenient to help. As the co-founder of the fund said at the presentation of the service Chulpan Khamatova: “From the very beginning, we looked for ways to shorten the donation process. So that people do not stand in line for hours and fill out a bunch of forms. As a result, we realized that the most quick way to help is a transfer via a mobile phone. The fund has made several attempts to negotiate with the operators. For the first time, we were offered the following conditions: 50% for the operator, 50% for children. "There will be a lot of money, so don't worry." We didn’t agree to this, of course. Now, thanks to Beeline, the maximum of the transferred money goes directly to the children. "

Now 70% of all donations to Give Life come from private donors. Of these, 81% - Sberbank, 12% - Internet donations, 7% - payment terminals "Qiwi". The short number, according to Chulpan, will make a real revolution and in the future, perhaps, will become the main driving force of fundraising: “After we launched the program with Beeline, from May 27 to June 25, more than 1 million rubles were raised. Despite the fact that there has not yet been any promotion of the service ”.

According to Chulpan, the issue is valuable because it allows the funds not to miss the “impulse of sympathy”: “A person is arranged like this: he saw a story on TV, read an article - and his impulse is triggered - I want to help! It is very important to catch this moment, before the person has forgotten, before he is distracted. In this regard, SMS donation is an ideal service. "

Dina Korzun, the second co-founder of Give Life, which has lived in London for five years, shared her Western experience in mobile fundraising: “Every charity in Europe has its own mobile donation number. Advertisements with these numbers hang on the streets, in the subway. This is part Everyday life ordinary Europeans. For example, I transferred 3 pounds, the next day they called me back, said that they had received the money, thanked them and offered to send me an information booklet of the fund. Have similar services colossal opportunities. When there was a flood in Haiti, the Red Cross collected $ 3 million via SMS in 24 hours. "

Monthly donations: regularly, but not automatically

Olga Turischeva, Vice President for Marketing and Business Development of VimpelCom (Beeline), spoke about key features short number 6162:

This is not an automatic charge, every month the subscriber confirms the payment. If suddenly in some month you cannot make a transfer, it's not scary - in a month you will receive a reminder and a question whether you are ready to donate again.

It doesn't matter what operator you have, the short number 6162 is assigned to the “Give Life” fund for all operators.

Fraudsters cannot connect to a short number, it is completely protected. The subscriber always receives confirmation that he made a donation. Moreover, if you are an MTS or Megafon subscriber, confirmation will come from your operator.

There is a possibility of targeted assistance to the wards of the Gift of Life foundation. For example, a story about a child was shown on television, and after that we will allocate donations from the general stream specifically for him - according to the time of translation.

How mobile charity is being developed by MTS and Megafon

We asked the other two mobile operators Of the “big three” - MTS and Megafon, what charitable programs they have and how they see the development of mobile fundraising in Russia.

Anna Smirnova, Leading Specialist of the Public Relations Department of MTS:

About charitable USSD request * 700 #
We are developing a service - USSD-request * 700 #. It can be used free of charge by every MTS subscriber (only individuals). Donations from the subscriber's account go directly to the fund, and, what is important, on the same day they were sent. In contrast to the usual SMS-charity, where donations from the fund go to the fund only after a month.

We are developing this project as part of our "Give the Good!" together with partner funds: Rusfond, Sozidanie, Center for Humanitarian Programs and the Konstantin Khabensky Foundation. Non-profit organizations enter into a direct agreement with one of the providers connected to the Easy Payment service and start accepting donations. The service makes it possible feedback: funds receive Additional information about donation: number of the subscriber who transferred the money, time of transfer.

So far, only the Konstantin Khabensky Foundation has connected to the USSD request; we wait for others to connect.

About democracy
Earlier the most popular form of charity was cash, but the future belongs to mobile and internet payments. For example, in the UK, a quarter of the population under 35 send mobile donations at least once a year. This is part of the process of democratizing philanthropy and opens up incredible prospects for foundations: every phone owner can become a philanthropist.

About fraud
We have our own security team that scrutinizes every donation request. Our partners from Rosno, if necessary, provide an expert assessment of the treatment prescribed by the doctor and the selection of medicines. In addition, partner funds always provide us with reports on the work done, where it is indicated to a penny where the funds went.

Regular donations
We do not aim to create a regular donation service. Because people tend to forget what they signed up for. As a result, after 2-3 months, the subscriber may perceive the write-offs from his personal account as fraud and begin to accuse the operator of illegal write-off of funds. In fact, charity is a spontaneous desire, a person is ready to help here and now, and not after a while.

Petr Lidov, Public Relations Director of MegaFon:

About charity services
We have no special charity services. But our subscribers can transfer money to charitable organizations through the MegaFon Money application or on the website www.oplata.megafon.ru. In this case, the commission is 0%.

About fraud
There are two types of mobile charity: in the first case, the subscriber is asked to send an SMS to a short number, after which the amount is debited from his personal account in favor of the charitable organization; in the second, the subscriber transfers any amount of funds to the personal account of the person in need.

In the case of using a short number, we, as an operator, can help the subscriber find out whether the short number is related to a charitable organization, but in the second case, this is problematic. If someone announces a charity fundraiser and publishes the Megafon number so that money can be transferred to it, we cannot confirm or deny that this is a fraud - as long as there are no complaints from deceived customers.

How "mobile" scammers are recognized
If funds are accumulated on a phone number, then for their withdrawal through mobile commerce, the standard limits determined by the Law "On the National Payment System" apply.

If the owner of the room wants to withdraw a lot from the account Money immediately and terminates the contract with the issuance of the amount remaining on the personal account, then we can consider such an application for up to 60 days to make sure that this is really not a fraud and there are no complaints from other subscribers.

There were precedents when the owners of the rooms demanded to give the entire amount at once, explaining this by charitable fundraising, but I will repeat once again: we check and have the right to give out money with a delay of up to 60 days, so it is better to use other opportunities for charitable donations.

If we are faced with fraudulent schemes that disguise themselves as charity, MegaFon notifies subscribers of such fraud on our portal stopfraud.megafon.ru and on social networks.

I would like to advise: in order for your money to reach the right addressee, check with the operator whether the SMS to a certain short number is really a charity event, and also how much such a message costs.

NPO: the experience of mobile charity

Representatives of several charitable foundations told Philanthropist about their experience in mobile and Internet charity.

Alexandra Kremenets, curator of the Healthy Child program of the Children's Houses Charity Fund:

The Healthy Child Program is funded primarily by private donations. Internet services bring us about 20% of our funds, mobile services - 3%.

The benefactor sends an SMS to a short number, entering the transfer amount. The company that provides this service takes a 5% commission. The SMS itself is free for donors.

Once the website of the foundation was hacked and the numbers of electronic wallets and numbers for SMS charity were replaced. Now we are extremely careful about the security of the site and check all the information on a daily basis.

Vladlena Kalashnikova, head of the fundraising department of the assistance service "Mercy".

The share of donations via the mobile service is only 3-4% of the total monthly donations. But now we are switching to a new, more convenient, system with a single short number, regardless of which operator the subscriber uses. This is a project with the National Charitable Foundation, which provides us with SMS donation services for free.

The SMS itself will be paid, it is also important to take into account that not all tariffs allow you to transfer donations.

We receive more than 50% of help through Internet services. For example, as part of the "Give joy for Easter" campaign, we collected 1 million 150 thousand rubles for the wards of our help service in just 6 weeks.

Vladimir Berkhin, President of the Tradition Foundation:

Most donations come through direct bank transfers, but mobile services are only about 100 thousand rubles a month. Fraudsters are not dangerous to us: even by hacking, for example, the fund's wallet on Yandex or RBC, they will not achieve anything. The wallet is linked to our bank account and requires paper documents to change the link.

We are looking forward to the emergence of charitable tariffs for mobile communications (when, for example, 0.1% goes to the fund).

Marina Zubova, President of the Gulfstream Foundation:

We receive about 20% of donations through Internet services. Through mobile services - 10-15%.

As part of SMS charity, we cooperate with the National Charitable Foundation. He acts as an intermediary between the NGO and the operator Soyuztelecom. Service activation is free, foundations choose a prefix for themselves - a word that donors write in SMS. Mobile operators take a certain percentage for themselves: Beeline - 4.95%; MegaFon - 6%; MTS - 5%. In principle, we are satisfied, because earlier the operators took about 50-60% for themselves.

Attention! If you have any difficulties with sending a donation to 6162 (for example, you received an SMS from the operator that the payment could not be completed), do not be alarmed. The fact is that in June 2018, amendments were made to the federal law "On Communications". According to it, each user mobile number must be identified, that is, the user's passport data must be linked to each number. To transfer donations again via sms, contact your service provider.

The service is available for subscribers of Beeline, MTS, Megafon, TELE2, Yota, Letay and Tinkoff Mobile networks.

• Send a message to 6162 with the donation amount in a digit - for example, "100". The allowable donation amount is from 0 to 15,000 rubles. If the number is indicated in words or the message contains only text, the donation amount will automatically be considered 100 rubles.

In response, subscribers of "Beeline" and "Megafon" will receive an SMS on behalf of the fund with gratitude for the donation. By sending an SMS donation to the number 6162, the subscribers of these telecom operators automatically agree to the terms of payment and the donation amount is debited from the account without additional confirmation of the donation from the subscriber.

MTS subscribers first receive an SMS with a request to confirm the donation. An exception is made by SMS-donations during fundraising on TV channels: on the day the story is released, the confirmation of donations is removed for technical reasons. After confirmation, the donation amount is debited, and MTS subscribers receive an SMS with gratitude.

TELE2 subscribers receive SMS with a request to confirm the donation only after their first donation to the fund. After confirmation, the donation amount is debited, and TELE2 subscribers receive an SMS with gratitude.

Subscribers of the Letay and Yota networks first receive an SMS with a request to confirm the donation. After confirmation, the donation amount is debited, and Letai, Yota and Tinkoff Mobile subscribers receive an SMS with gratitude.

Your donation will be reflected in the.

By sending a donation, the benefactor agrees to receive informational materials from the foundation in the form of SMS messages.

Cost of sending a message:

• Free for Beeline, Megafon, MTS, TELE2, Letay, Yota and Tinkoff Mobile subscribers

The minimum account balance after debiting must be:

• 0 rubles for Megafon, Letay, Yota and Tinkoff Mobile subscribers
• 10 rubles for Tele2 and MTS subscribers
• 20 rubles for Beeline subscribers and for MTS subscribers of St. Petersburg and the Leningrad Region

The commission of agents, provider and bank in total is 5% of the payment for subscribers of MTS, Beeline, Megafon, TELE2, Letai, Yota and Tinkoff Mobile.

Please note that mobile operators have restrictions on the minimum and maximum payment amounts.

Minimum amount One payment for Beeline and Tele2 subscribers is 10 rubles, for subscribers of Megafon, MTS, Tinkoff Mobile, Yota and Letay - 1 ruble.

Maximum amount one payment is:

• 5,000 rubles for Beeline, Tele2, MTS subscribers
• 15,000 rubles for Megafon, Tikoff Mobile, Yota, Letay subscribers.

Subscriber commission - 0%

None of us wants to pay twice, and even more so, no one wants to pay for anything, and especially for the imperceptibly imposed “for nothing”. Using your mobile phone, a person quite reasonably expects that the money spent on paying for communication services will only go to what he has done himself:

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• to his calls,
• his sms,
• its internet traffic.

If it happened that money was regularly debited from the account, every day and in equal amounts, and the owner of the phone seemed to do nothing for this purpose, most likely a paid mobile subscription was issued to his number - read what it is below

Its essence is that the user of the cellular communication, one way or another, agreed to receive regular information on a paid basis, for example, you received an SMS on your phone from the above number with the text: “send SMS….”. At the same time, information such as: what kind of service, what kind of subscription, what kind of site, the cost of a subscription, how to delete a subscription or how to turn it off are often not directly displayed.

Someone, a partner of your operator, in professional slang called a content provider, supplies you with content for a fee:

• provides information,
• provides a service by providing access to an online game, website, program, etc.

The operator turns out to be on the sidelines, since publicly on his website he warns that, yes, there is paid content, that it is provided by third-party organizations, to which the operator himself has no relation.

It does not, apart from the fact that he writes off the money from the subscriber's account and he also provides a short number to the content provider.

Short four-digit number 6162 in most cases mobile operator(megaphone, mts, beeline, tele2) rents out, receiving a fee for this, and, as a rule, a percentage of the amounts paid by the owner of the phone in favor of the provider.

SMS to short number 6162

A little apart from paid subscriptions there is another way to take money from the population - SMS from short numbers... The nature of the relationship in the triangle user-operator-service provider remains the same, only the amount from the subscriber will be debited one-time in response to the action proposed in such an SMS, for example, participation in events such as: quiz, survey, social research, game, etc. . NS.

Who gets your money

So it is clear that the user is a loser. Where, in this case, does the river of profit flow, i.e. Custom money? - in general terms stated above. And this is, of course, an oversimplification that there are only two beneficiaries, in practice the schemes are many times more complicated.

They contain the so-called aggregators - wholesale buyers of short numbers and holders of settlement schemes with telecom operators. around the aggregators are grouped the already mentioned content providers who own the sites on which the sale of services is organized and partners who collect and provide the entire scheme with traffic. The setting up of this whole cycle of withdrawing subscriber money is being adjusted so that telecom operators, as the last link to the user and the payer, remain not guilty from the point of view of the law in most cases when making claims.

legislation

Is there any reason for such claims, strictly speaking? After all, the user at some point voluntarily performed some action that provided him with the victim's place in the chain (relatively short number 6162). It is this position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to look for the truth.

The answer is yes there is

And it is called the federal law of July 23, 2013 N 229-FZ "On Amendments to the Federal Law" On Communications ".

In it, Article 2 of the Basic Law is supplemented with Sub-Clause 34.1, which defines what “content services” are.

The legislator made this definition as general as possible, practically fitting everything that is not the actual connection under it. Those. if the user using the phone and through the channels of the telecom operator receives a quote,

... reference, entertainment and (or) other additional paid information ... ", gets the opportunity" ... to participate in voting, games, contests and similar events ...,

Then he, the user, receives the content service. And it, in turn, being provided with the participation of third parties, falls under the addition of clause 5 of Article 44 of the Federal Law "On Communication", where the mechanism for protecting the consumer is prescribed by:

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• firstly, the possibility of creating, at his request, a separate account to pay only for content services;
• secondly, the requirement to obtain explicit consent to receive such services;
• in the third - about comprehensive, including prices and names of suppliers, informing about these services before obtaining consent.

Another addition, established by 229-FZ, to paragraph 5 of Article 54 of the Basic Law, states that services provided in violation of any of the above are not subject to payment. And finally, article 68 of the main communications law was supplemented with clause 8, which directly specifies the operator's responsibility for the implementation of article 44 (see above).

Let us summarize the legislative information, projecting the rights and obligations prescribed in it on the practical side of life.

If the user consciously wants to become a consumer of content services, then you can secure your account for paying for communications by declaring your intention to open a separate content account to cover the cost of mobile subscriptions and SMS from short numbers. If it is depleted, the funds intended for regular calls and SMS will not be affected.

For telecom operators "Beeline" and "TELE2" this action is automated, and is carried out by sending a USSD request, * 110 * 5062 # and * 160 #, respectively. To replenish, familiarize yourself with the balance, sets of commands are also provided.

"Megafon" and "MTS" require a face-to-face appearance at the office and presentation of a passport, and it must be understood that regardless of the method of expression of will, the very fact of opening an account confirms voluntary consent to receive content services, and, strictly speaking, makes it unnecessary to inform about the details (in including price) of the same mobile subscription.

How to get money back from number 6162

If, nevertheless, it happened that an inexplicable loss of money from a mobile account was discovered, you need to try to remember if any annoying SMS message came from the number 6162, for example, with a proposal to find out the most accurate weather forecast or to check the clocks with the London Observatory?

Was the answer "yes" sent to him?

Or, maybe, in the heat of Internet surfing, a phone number was entered to receive a registration code on some little-known but enticing resource?

Services for checking the availability of paid services on the number 6162

In order not to speculate, you need to use the service (and each operator has such) to inform about the availability paid services linked to your number, including subscriptions to number 6162

The most informative is access via the web interface personal account, and in the absence of the Internet or the desire to use it, the good old USSD request will help.

at the "megaphone" - * 583 #, "Beeline" - * 110 * 09 #, "mts" will enlighten about this by the command * 111 * 919 #, "TELE2" - * 189 #

If the acquired knowledge has shown that there are subscriptions, and the money is quickly debited from the account because of this, you should not hesitate. Using the same tools, you need to disable the subscription, and the withdrawal of money will stop.

This is done with the help of a personal account, and personal assistance services, by calling the support service. The USSD commands specified here will also allow you to select the desired command - "disable".

Also, a quick cure for a paid subscription when a user receives an SMS about the activation of this service will be a response message consisting of the word stop (or STOP).

Refund of spent funds

The loss of money for an unnecessary paid subscription, by accident, through negligence or ignorance, and even more so through someone's selfish intent, will certainly prompt the restoration of justice. I would like to return what was lost because of the number 6162, but here's the difficulty. As already mentioned, from the point of view of the operator, namely, we pay to him, and it is to him that we will go with a claim, the user himself, voluntarily, even if not consciously, but voluntarily performed actions that led to the activation of a paid subscription, and, as a result, to write off funds.
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What has been said does not mean, of course, that there is no need to try, it is imperative, and the Internet is replete with stories and about successful disputes. Sometimes, in order to avoid image losses, in mass cases, when the problem of paid subscriptions becomes public knowledge, is exaggerated in social networks, operators meet halfway and restore the status quo of the wallets of their subscribers, who have suffered from their ignorance and inattention.

Knowledge is not superfluous, it is an axiom, and with regards to the safety of your own money as well. Having an idea about the device of paid subscriptions, including the number 6162, about working in someone else's favor of short SMS numbers, it is easier to navigate, it is easier to avoid mistakes, more chances are not to regret the lost money and time. We will be careful when pressing buttons, entering our data and phone numbers, and, for sure, several disappointments in life associated with mobile communication, will be less.