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Why is the code not received in the account? SMS with Goole verification code do not come with 2-Step Verification

With active use smartphones and a wide range of available free services messaging, receiving SMS is already becoming a rare occurrence. Instead of being a way of communication between friends and family members, now SMS -messages are becoming the preferred way to contact you various companies... However, you need to be vigilant about what these messages are trying to tell you, because they can compromise your safety .

As described in a recentreport published by the University of Toronto , SMS-messagesused by a group of cyber criminals to obtain account passwords Gmail, in order to subsequently gain access to the accounts of the victims of the attack.

As a result of this attack, hackers were able not only to overcometwo-step authorization process , the proposed Googleas a security measure,but also managed to conduct it in such a way that the victims could not suspect anything suspicious.


It all started with SMS - messages that were sent to the victims' mobile phones. They looked like they were sentGoogle, which informed the user that someone tried to access their mail account.

Target of this message- an alarm signal for the victim. Ten minutes later, the victim will receive an email claiming to be from Google that warns of "unexpected connection". The letter contains a link that allegedly will lead the victim to a page on the website, where he can change the password to increase the security of his account. However, all this is far from the truth.

In fact, the user has become a victimphishing,as a result cyber criminals were able to get his password. Moreover, this fake web page also asks for the user verification code, which he receives on his mobile phone on SMS.

Thus, in just two steps, hackers are able to steal your registration data to Gmail and overcome the two-step authorization process that is implemented in Google.

However, this is not the only attack that was disclosed by the authors of the report. Cyber ​​criminals are also trying to steal passwords using a phishing system that apparently starts with phone call with a business proposal.

Of course, this is a deception: a false offer is sent to the victim at his address. Email, and the letter contains a link to the document Google drive ... Naturally, to access this document, the user will have to enter their password. Google that cyber criminals can get their hands on.

Not much is known about these attacks yet: they were carried out by a group of hackers from Iran. All users Gmail It is recommended that you take precautions and be prepared for any possible scam to avoid becoming a victim of identity fraud.

Card verification is needed to protect your bank account. Possible options this procedure is described below. Please note that you receive a confirmation code from your bank and not from Google Pay.

Note. In order not to have any difficulties with obtaining the code, check if the bank has your valid phone number and e-mail address.

Confirmation methods

Choose how you want to receive a verification code, and then enter it in the Google Pay app.

By SMS or email

The code should arrive within a few minutes. If this does not happen, contact your bank staff.

By phone

You need to call the bank to find out the confirmation code. In some cases, you can make a call directly from the Google Pay app.

Through the bank application

First, log in to the bank app. If you do not have it installed, you may be prompted to do so. Then go back to google app Pay and confirm your payment method.

Through temporary cancellation

In this case, a temporary payment (usually less than one US dollar) will appear on your account. Also, the bank can inform about it by e-mail or via SMS.

Here's how to find your verification code:

Troubleshooting

If you have not received the code

  1. Make sure to check the phone, email, app, or bank account associated with the right way payment.
  2. Check if your phone is in range and connected to Wi-Fi.

If the code doesn't fit

  1. Make sure you entered the code correctly.
  2. Try using a different verification method.
  3. If the problem persists, contact your bank staff for help.

Reading 3 min. Posted on 09/06/2016

Hey! I finally received an email with a PIN from Google adsense! The letter came on the second try, but that's my cant! Russian Post and Google Adsense are not to blame! I just initially forgot to indicate the letter to the house, and then I corrected the address, requested a new pin-code and the letter came in about a month. In general, no problems by and large, you just need to figure it out and that's it!

Today, With this post, I want to reassure all users who have not yet received a PIN from Adsense to verify their address. Friends, it doesn't matter whether you receive a letter with a code by mail or not, in any case, you can confirm the address without receiving a letter, that is, manually on the site! See how everything works and what needs to be done:

You are asking for a PIN code for the first time and wait 2-4 weeks.

If the letter has not arrived within a month you can request a pin code a second time. After a month, just go to your google account Adsense, to the address confirmation page, where you need to enter the PIN code. At the bottom of the page, you will be able to request a new pin code.

Request a pin code a second time and wait 2-4 weeks.

Similarly, if the letter has not been received within a month, do your third, last, try.

Requesting a pin code for the third time... Last time!

After requesting the pin code for the third time, you will see a notification at the bottom of the page:

If you have not received your PIN within 4 weeks after that date, please fill out this form and attach digital image a government-issued document that identifies you, or a bank statement or phone bill that lists your name and address as they appear as the payee's name and billing address in your account. Please note that we only accept information in supported languages.

Do you understand? After the third request for a pin code, after 4 weeks, you no longer have to wait for a letter! You need to click on the tab at the bottom of the page - "This form" to fill out the appropriate form and attach a scan of your document, a scan of your passport or bank account. I cannot say anything concrete about this, since I did not have time to use this service. After requesting the third pin code, the letter came in 2-3 days from the second request.

Don't wait more than a month for your PIN! After a month, order a new pin code! You will have three attempts, that is, three months. After the third request, you will have the opportunity to use online address confirmation, that is, directly on the site, without a letter, but you need to wait 4 weeks. For everything about everything, Google gives 4 months, after four months, if you do nothing, your account will be temporarily blocked, pending the proceedings!

And more friends, after the first request for a pin code, if the pin code does not come within a month, check your address! Perhaps you are missing something or have errors. By the way, it was after I indicated the address completely in Russian that I received a letter. Therefore, I recommend that you indicate your address completely in Russian! It worked 100% for me!

Still have questions? Write a comment! Good luck!

Immediately after the transition from MTS to Tele2 with saving the number, everything worked fine, but after a couple of months, short international SMS with a confirmation code with two-step authentication when entering Gmail account stopped coming. At first, this problem arose only in the evenings, then at any time of the day.

As a result of communication with the support service of the cellular operator in I fulfilled all the recommendations received from him and answered the necessary questions:

1. The memory of incoming messages has been cleared (5 SMS have been deleted).

2. Checked restrictions (blacklist).

3. The SIM card was tested in another phone.

The result is the same, SMS with a confirmation code from Google is not received.

Answers to support questions.

1. Phone number that does not receive SMS:

7 (917) XXXXXXX (a number with a full set of digits was sent to the support service of the cellular operator).

2. Phone number from which SMS are not received:

Codes usually come from the nameGoogle or PINCD, I don't know the number. The country of origin is also unknown, but it is possible that mobile operator Tele2 can see this data when viewing the received SMS from this sender on the printout of the number.

3. Date and time of dispatch (with relevance no more than three days).

On November 19, 2015, there were several attempts to log into the Gmail account, accompanied by the receipt of a verification code for two-step verification:

Time period from 13:00 to 13:12 - ten login attempts with an interval of 1 minute.

At 13:25 the SIM card was installed on another phone from which,

in the period from 14:38 to 14:43, five attempts were made to log into the account, which were accompanied by the sending of SMS from Google.

Not a single SMS was received, the SIM card was installed on the first phone.

4. Description of the problem:

After typing the password from the email box on Gmail (Google), a password entry window appears in the browser, which comes to the phone in the form SMS with confirmation code from Google or PINCD. These are short international SMS with a digital code like G-342364.

If the password is not received within one minute, the service provides an opportunity to request another

If ten unsuccessful attempts have been made, further attempts are blocked for about an hour with the display of the image "You cannot get the confirmation code.png".

Messages are not received from the subscriber Google or PINCD.

- What report the sender receives is unknown to me.
- How long ago messages from subscribers stopped comingGoogle or PINCD can be seen in the printout of calls to given number... Due to the fact that mail is viewed daily, messages should also be at least daily.


5. The level of network signal reception on the display of your phone.

The reception level is normal, from three to five indicator elements, calls and SMS messages from other people are received, the Internet is available.

Suddenly! After checking with the receipt of SMS-messages, on November 19, 2015 in15:03 this number simultaneously received seven SMS-messages, which were sent by Google during the above verification:

1. Departure time: 13:00, sender: GOOGLE, content: G-342364.

2. Departure time: 13:01, sender: GOOGLE, content: G-342364.

3. Departure time: 13:02, sender: PINCD, content: G-342364.

4. Departure time: 13:03, Sender: PINCD, Content: G-342364.

5. Departure time: 13:04, sender: PINCD, content: G-342364.

6. Departure time: 14:38, sender: PINCD, content: G-236450.

7. Departure time: 14:39, sender: PINCD, content: G-236450.

Thus, it entered:

Five SMS out of ten sent from the first verification period:from 13:00 to 13:12. Late time 2 hours 3 minutes;

Two SMS messages out of five sent during the second period: from 14:38 to 14:43 with a delay of 25 minutes.