Iphone 5 speaker not working. What to do if the speaker on the iPhone is not working properly? We fix the malfunction on our own

If the sound does not work in the iPhone X, then pay attention, first of all, to the two speakers of the device: one is located at the bottom, and the other behind the ear hole.

The speaker in your phone may not work for a number of reasons, which fall into two categories:

1. hardware problems;
2. software problems.

If the speaker long time emits an extraneous sound, then you should make sure that there are no foreign objects, blockages, debris near the part that reproduces the sound.

Sound adjustment

Check the operation of the volume control button. When the phone is in silent mode, there is no sound from the speakers. When you use the key, the corresponding indication will appear on the screen so that you do not get confused.

Check your phone's sound settings. The ringtone may be at a minimum level. Open Settings and select Sound Settings. Use your finger to move the ringer volume to the maximum position.

Wireless connections

Turn off wireless connections(AirPlay). Their presence is the reason that sometimes the sound disappears in the iphone x. Disabling AirPlay allows you to be sure that audio is not being played through third party devices as is the case with the Apple TV. It happens that the iPhone automatically connects to the devices with which it worked previously.

How do I disconnect AirPlay devices? Open Control Center ( Control center) by swiping upwards across the screen. Click on the icon representing AirPlay in the TV view. If the icon is blue, then the iPhone is connected to additional device... Turn off AirPlay and sound will only play through the speakers.

Please note: if you are unable to open Control Center, then you may not be swiping from the bottom of the screen.

Disconnect devices connected via Bluetooth. Remove the option to automatically connect to devices via Bluetooth. The situation is the same as with AirPlay Connected wirelessly the device can play sound while the speakers of the phone itself are silent.

There are three ways to turn off Bluetooth on an iPhone

1. Press the Home button and hold. The Siri assistant appears. It is enough to say "Turn off Bluetooth".
2. Through settings. Bluetooth is off when the switch is grayed out.
3. Turn off Bluetooth via Control Center. Click on the icon - Bluetooth is off.

By looking at the top right corner of the screen, you can easily tell if Bluetooth is on or not. If there is an icon, it means it is on.

Headphone mode

Make sure your phone is not in headphone connection mode. Your phone may appear to be in headphone mode. This happens if foreign objects, debris, or dust get into the headphone jack.

You can quickly find out which mode the phone is in by pressing the volume buttons on the left side of the case. Inspect the headphone jack to make sure there is nothing extra. If there is any blockage, use a special anti-static brush or a new toothbrush.

Attention: do not use to clean the phone something energized or objects that could damage the elements of the device.

Update iOS on the device

iOS is the operating system for iPhone, iPad and iPod. Apple releases regular updates operating system, in which errors and shortcomings are eliminated previous versions... If your device has an outdated iOS version then it may cause audio problems. IOS update will allow you to resolve the issue.

There are two ways to update iOS:

• through the settings;
• via the iTunes app.

Open the settings. Click General. Select Software Update. If an update is available - Install now.

Updating with iTunes

1. Connect your iPhone 10 to your computer using the charging cable.
2. Open iTunes.
3. Click on the button in the form of a phone in the upper left corner of the application.
4. Check for updates.
5. If an update is available, click Download and install it on your phone.

Attention: if you are going to update iOS through the settings, then make sure that the battery is more than 50% charged or plug the phone into a power outlet.

Reset all settings

Resetting the settings will not damage the personal data contained in the phone. This will allow you to bring all the parameters of the device to the original, factory values. Then you can set up the battery, choose a screen saver, set New Password for Wi-Fi and much more.

Resetting the settings allows you to solve a number of problems caused by incorrect settings phone. Including in this way the problem of the lack of sound in the phone can be solved.

Click on the Home button

Open Settings - General - Reset All Settings.

When the reset is completed, the phone will automatically reboot.

DFU device flashing

Re-flashing the device allows you to get rid of emerging problems by erasing the code that causes dysfunction.

1. Connect the iPhone 10 with the cable to the computer.
2. Open iTunes. It doesn't matter if your phone is on or off.
3. Press and hold the power button of your phone and the bottom of the volume key until iTunes displays a message that the iPhone has been found as part of the restore process.
4. The phone screen should be completely black at this time. If not, then repeat the above steps again.
5. Restore your phone's firmware using iTunes.

We hope you were able to resolve the issue through the above steps. The speakers should sound loud and clear. If the problem with the speakers still remains unresolved, contact the service center. Most likely, some components of the device are out of order. Professional technicians will fix this problem.

Fair, not overpriced or understated. There should be prices on the Service website. Necessarily! without "asterisks", it is clear and detailed, where it is technically possible - the most accurate, final.

With the availability of spare parts, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs take much less time. The website lists the approximate duration of any repairs.

Warranty and liability

Any repairs must be guaranteed. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half of the success in Apple repair is the quality and reliability of spare parts, so a good service works with suppliers directly, there are always several reliable channels and your own warehouse with proven spare parts of current models so that you do not have to waste extra time.

Free diagnostics

This is very important and has already become a good form for the service center. Diagnostics is the most difficult and important part of the repair, but you should not pay a dime for it, even if you do not repair the device as a result.

Repair in service and delivery

Good service appreciates your time and therefore offers free shipping. And for the same reason, repairs are carried out only in the workshop of the service center: correctly and according to technology, it can only be done at a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient so that you can be in time before and after work. Good service works both on weekends and on holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Age and experience of the company

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years, and it has managed to establish itself as an expert, people turn to it, write about it, recommend it. We know what we are talking about, since 98% of incoming devices in the SC are being restored.
We are trusted and passed on by other service centers for difficult cases.

How many masters in directions

If several engineers are always waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken over immediately.
2.you give in Macbook repair expert specifically in the field of Mac repairs. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist must answer it as accurately as possible.
So that you have an idea of ​​what exactly you need.
They will try to solve the problem. In most cases, the description tells you what happened and how to fix the problem.

And if you need to check the entire smartphone? And if not iPhone, but Android? There is an option!

The TestM application will help you check all the components of your smartphone and identify most common malfunctions. Moreover, no special knowledge is required. Even a child can handle it.

Why diagnose a smartphone?

TestM is a new and very promising application for testing smartphones on iOS (App Store) or Android (Google Play).
Such an application should have appeared a long time ago. Minor malfunctions and a booming aftermarket for smartphones required a fast and affordable diagnostic tool for the general public. This is what TestM became.

With TestM you can:

• check the functionality of the components of your smartphone and see what needs to be fixed;
• When buying an iPhone off-hand, ask the seller for a full TestM report to see the condition of the phone before buying;
• make a full report before selling your iPhone so that the buyer can see the condition of the phone.

Usually, for this work, the device is sent to a service center. He did this a hundred times, when he suddenly began to hear the interlocutor worse, the connection became unstable, the GPS or some sensors stopped working.


And service is an eternal lottery: a rare master will miss the opportunity to earn money. The smartphone will be repaired even if there is no malfunction. Although, believe me - this is not the worst thing that can happen. And TestM will help you save time, money and hassle.

How TestM replaces service center

At first glance, it may seem that there are hundreds of applications for checking and testing smartphones. Most often, they access the components of the smartphone directly, using information from them without processing. Is there a microphone signal? Great, it works. Are the sensors sending data? They are efficient, everything is fine.


At best, Antutu or Geekbench will help you find out if the smartphone is overheating, if there are dead pixels on the screen. They will also show the general configuration and performance in parrots. In the best case (in the presence of root rights), they will show a direct set of data from the sensors, without processing. In which only a professional service worker will understand.

TestM conducts full testing of smartphone components. Moreover, without requiring tools, additional equipment or root. You don't even need to understand modern technology. Anyone can be verified with TestM modern smartphone under iOS control or Android.


The overall performance of the device and the performance of the system are assessed already at the first start. In addition to these, TestM offers 2 test suites to choose from: fast and complete. Quick check determines the quality of work of the main components:

• screen,
• conversational dynamics,
• proximity sensor and accelerometer,
• cameras,
• microphone.

The complete set of smartphone test exercises in TestM does a lot more. You can check all types of sensors, network interfaces (including GPS), operation of hardware keys and vibration motor, camera components and charger operation.


I recommend doing exactly the full one - more checks, higher reliability.

No knowledge needed - TestM will tell you what to do

Another thing is how TestM checks the performance of a smartphone and its components. Whereas conventional test utilities check the software responses of the hardware to a test request, the TestM test suite verifies the actual operation of smartphone components. You look at the screen and follow the instructions.


Testing the screen requires swiping your finger across the entire surface. In this case, the touch of the touchscreen is recorded, the operation of the sensors is recorded, and the cameras form an image on the screen and are tested.


The next test asks you to listen to the numbers played through the main speaker and enter them into a special form. Finally, the third part of the test starts the reproduction of mono frequencies, which is simultaneously recorded by the microphone of the device under test.


Then TestM analyzes the information received and compares it with the database of the results of its own testing of similar devices carried out by the developers. They contain the accuracy of the sensors, the volume of the speakers, the sensitivity of the sensors and microphones.


Even photographs are analyzed by TestM using special algorithms: are there excessive noise, are there dead pixels in the image?


A separate and very big plus of this application is checking the touchscreen and 3D Touch operation. Without this utility, checking their work is not an easy task, oh not an easy one.

The utility displays the final results in a visually understandable graphical report on the site, in the application, or in the form of a picture that can be attached to the ad or sent to the buyer.


The report is clear and simple: everything is in order with these components of the smartphone, others require careful study, and still others show poor performance.

After passing the test, the utility will prompt the addresses of the nearest service centers and will show their location on the map.

What TestM is missing

I did a full smartphone test and analyzed the quality of the smartphone check using TestM. As expected, almost all tests make it possible to unmistakably state the health of the device's components.


You still have to apply a little ingenuity. TestM does not use flash and light sensor to test the camera, so it needs to be tested when good lighting... Flash and sensors are separate checks, separation is necessary for accuracy.


A similar situation can arise when testing interfaces: it is worth checking if they are enabled. And listen to the prompts correctly, otherwise nothing will work!

One more note: the "capacity" of the battery in TestM is estimated approximately. For an accurate check, several charge-discharge cycles are also required.

Instead of conclusions. The app that everyone needs

Shone Tell, co-founder of TestM, believes this utility will help simplify the sale and exchange of smartphones in the aftermarket:

“Hand-to-hand platforms like eBay often allow sellers to hide the flaws of their smartphones and sell them for more than market value. TestM is an excellent verification and reporting tool for buyers and sellers. "

In iphone 6, iphone 5s, iphone 5, iphone 6s, iphone se, iphone 4s, iphone 4, iphone 7 plus, iphone x, iphone 7, iphone 2g, iphone 8, like others, there are 2 speakers: upper and lower and sometimes it happens that 1 speaker does not work, and the second works.

Moreover, if one ear (auditory) speaker does not work, that is, the spoken one, and the speakerphone or external (headphones) can work.

There are several reasons and most can usually be eliminated on their own without visiting specialized places.

If both speakers stop working at once, the situation becomes more complicated, but it often lends itself to an independent solution.

It also happens that the speaker works quietly or poorly during a conversation, for example, wheezing - we will also consider this situation below.

Sometimes you even need to get inside the iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope this future will bypass you.

NOTE: you will not believe, but there is an application that can actually restore the performance of the speakers on the iPhone -. I recommend giving it a try.

The first reason why the speakers on the iPhone do not work - it is simply turned off

Apple devices have an almost invisible button on the case and you can accidentally hook it - it mutes the sound (see the picture above).

What to do? Just move the button to a different position (so that the red or yellow stripe does not appear on the side) and see what happens.

Also, the sound can be turned off through the settings - the built-in do not disturb function is launched (the android also has one).

Then you will not hear if someone calls you. This is a crescent-shaped icon - make it inactive (grayed out).

The second reason why the speakers on the iphone do not work is the headphone jack

If you often use headphones, then the connector is very often damaged, while the smartphone writes headphones are connected (it may not write).

What to do. For a short time, it can solve the problem if you insert and remove the headphone cable from the device several times.

You can also pick a match in the connector, but if you continue to use the headphones, you will soon have to replace the connector.

This is not only a problem with smartphones, but it also happens so often on TV. In the connector, the metal plate simply does not return to its original position and the device behaves as if headphones are connected.

The third reason why the speaker on the iPhone does not work is the Bluetooth function is turned on

Apple smartphones can route audio to a Bluetooth accessory then the speakers will not work.

What to do? Just go to the settings and turn off the bluetooth - if the sound appears, then you can turn off this function.

If it does not appear, then it’s not something else, for example, software... Then just do a factory reset.

The fourth reason the iPhone fell and the speakers do not work

If the phone is dropped into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for the sound.

The same can happen if you fell into the snow and lay there for a while - the phone is warm, the snow melts water gets into the device.

Once my wife dropped it into the water (I, however, also dropped it into the water while fishing, but I got carried away), so not only the sound did not work or it didn’t turn on, but the phone didn’t even fit in the repair.

If someone, after a fall, flooded the iPhone with water, then the sooner you need to remove the battery (the smartphone partially works even when it is turned off) in order to avoid short circuits on the board.

The reason the fifth speaker in the iphone is working poorly or quietly

Very often, the sound quality in a smartphone is poor. Wheezing usually occurs after a fall - the membrane is damaged.

What to do? Just change the speaker - they cannot be repaired, and they are not expensive (what better quality, the more expensive).

The speaker works quietly when dust collects or spills especially sweet liquids.

What to do? Cleaning usually solves the issue. If there is dust, it can be blown out with a can of compressed air.

Also, the sound can become quieter when the resistance on the audio coil falls (sat down like a battery), then only change to a new one.

Other reasons why the speaker does not work in an iPhone

If the speaker does not work well, you can take your time with the repair, because you can still talk in some way, but when it does not work at all, then the reason may be hardware - a breakdown of a loop or an element motherboard responsible for audio.

Alternatively, try headphones, very often they work, and when you have free time, you can contact the service.

There is a nice moment for you here - the loop or speaker changes very quickly - about 20-30 minutes.

So you won't be without communication for a long time, although a lot depends on the service point itself - make sure that the service is good there, otherwise you will wait a week for the employee to find a suitable required component.

Speaker does not work in iphone - summarize

Summing up, we can say the following. The smartphone has a top and bottom speaker. Anyone can get damaged. The main reasons include:

• pouring a smartphone (snow, rain, tea, beer, coffee, juice, water);
• mechanical damage (falls: fell, dropped);
• dust, small debris, connector
• software failure;
• the volume is turned off;
• manufacturing defects.

If there are suspicions of a factory defect, then immediately bring the Apple service, just make sure that there is no unlicensed software in the iPhone - if there is a repair under warranty, you will not get it.

Also, the warranty is canceled if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.

Smartphones are gaining popularity every year, new models are entering the market, electronics are becoming more advanced and functional, but problems during operation are inevitable. Options iPhone breakdowns, a great many, let's try to understand this sea of ​​chaos. In this article, we will answer the question of what to do if the speaker on the iPhone does not work? We will find the reasons for getting out of the standing speakers and list the options for eliminating the problem.

According to statistics, 25% of users face this problem. With the release of new models from Apple problem when the speaker does not work on a seemingly reliable device like a tank, it will only get worse.

Why does not it work?

For all iPhone models, a conversational speaker and a polyphonic one for playing music and a call signal are placed. For example, if the sound does not work on the iPhone, it is necessary to understand which one has become unusable. There are many reasons when a speaker on an iPhone breaks down, here are the most common:

• Water got into the polyphonic or earpiece speaker
• Mechanical damage to the phone
• Overheating and subsequent peeling of the microcircuit responsible for the encoding sound signal, maybe it is because of this that you lost the sound on your iPhone.
• The fall of the iPhone from a great height onto a hard surface, as a result, is again a problem with the microcircuit.
• Software iOs errors, applications, or common system glitches

As a consequence of the speaker not working on the iphone 5, the sound on the iPhone does not work. But it is necessary to clarify, since the upper and lower speakers are installed in the phone, each is responsible for playback different sounds... To find out which of them has become unusable, especially if water gets into the phone, we carry out the simplest tests, by analogy with microphones.

Symptoms of a Top Speaker Malfunction

1. Sound is not played during conversation
2. Noises, crackling, distortion of the voice when talking
3. V FaceTime app you can hear me, but I do not hear the interlocutor.

Broken sub speaker

1. I can't hear the interlocutor on the speakerphone
2. No sound when playing or in apps
3. Music and radio won't play

After you have gained an understanding of the problem, you need to try to fix them yourself, without the help of paid masters from service centers. If, when communicating with the interlocutor, you hear crackling, interference and stuttering, most likely there is something with a connection, but not always. This may be caused not by the fact that the conversational or music speaker does not work, but a problem with the audio codec, a small microcircuit, in the bowels of the phone.

How do I fix the problem?

Only the simplest and most obvious problems can be eliminated on your own when the conversational or lower speaker does not work.

1. Examining the iPhone case for contamination
2. We remove the cover and clean the microphone holes and the non-working speaker on the iPhone (which one is not working, we took it apart in the previous section)
3. We clean the nets, covering from dust and dirt, technical holes
4. We insert the working headphones into the 3.5 mm jack located next to the charger and carefully remove it. We repeat the procedure up to 10 times, the audio codec may be frozen.
5. We are trying to restart the iPhone, how to do it, read the article How to restart a frozen iPhone.
6. In the most difficult case, we reset the settings to the factory settings. This erases all applications and custom settings, in 10% of cases, this is exactly the problem.

Question answer

• What to do if water gets into the iPhone speaker?

Most likely, the liquid got inside the device, and this is already more difficult to eliminate, read about this in the article what to do if the phone falls into the water?

• What to do if beer / jam / other edible and not very liquids are poured into the phone speaker?

• If the iphone 6 speaker does not work, will the troubleshooting instructions from the younger models work?

Yes, it will do, the methods will work successfully for iphone 4s, iphone 5s, iphone 6 and even 7 series.

• Why Apple's appliances are so poorly protected from moisture and dampness

This is a question for technical support, here no comment.