Telephone number of the tele2 service. Useful USSD commands Tele2

The Tele2 company does everything to make the use of its services more comfortable. Thus, the operator provides its subscribers, in addition to the services of its salons, convenient self-service channels: and a free reference service. These are powerful tools, thanks to which it is possible to perform many operations without leaving your home.

How to call the Tele2 help desk for free?

A call to the help desk is available for Tele2 subscribers by toll free number 611 ... This number is available if you are in your home region or in another region of Russia where there is a Tele2 network. In all other regions, a number is available for calling the subscriber service +79515200611 ... A call to this number is also free for Tele2 subscribers.

I can't get through to the operator, the answering machine is ringing in a circle, what should I do?

The voice menu of the autoinformer is designed so that subscribers can get answers to the most popular questions from it without the need to communicate with the operator. To get through to a real person, listen carefully to each menu item voiced by an answering machine. Usually, after the announcement of all the points, the message sounds: “To connect with the operator, press‘ zero ”.” After pressing the appropriate button, you will be transferred to the operator’s waiting line. The operator's response speed depends on the workload of the Tele2 call center.

It also happens that the autoinformer drives the subscriber in a circle, not providing an opportunity to contact the operator. This can be in cases when the call center is heavily loaded, there is any problem with the center, or the subscriber behaved rudely during previous calls, which is why he was added to the black list. In the first two cases, you can wait 10 minutes and try to call back again. In the third, you should contact the operator's salon and write a statement with a request to remove your number from the black list.

What can be done through the Tele2 help desk?

Line 611 - convenient way urgently in case of loss or theft. In addition, it can be used to restore your SIM card. Naturally, you can call the Tele2 operator on any question: they will give you a certificate of the balance, clarify the information on the tariff, if necessary, charge the promised payment and help to solve many other issues.

Help desk Tele2 is a powerful self-service tool, along with a personal account. However, we must admit that it is not always easy to get through there, so it makes sense to contact the line only for important questions. And for obtaining reference information, the official website of the Tele2 company or our website is perfect - there is a lot of information on our website that cannot be found on the operator's portal. Stay with us!

Help desk Tele2. updated: March 4, 2019 by the author: gotkrist

Tele2 provides its subscribers with a wide range of services that the subscriber can control at will. To do this, you do not need to call hotline or use the company's website, it is enough to use the requests from the phone of the owner of the SIM card. USSD commands are the most quick way find out the necessary information and manage a SIM card: from checking the account and ending with so. No need to memorize everything useful commands, since there are a lot of them. V Everyday life you can get by with just a few of them.

Balance management

USSD requests related to cost control are the most popular. They are used almost every day by all Tele2 subscribers. Here is a small sample that will come in handy for the average SIM card holder:

• *105#.
• Information about the current tariff plan with prices * 107 #, and information only about the name of the tariff can be obtained upon request * 108 #.
• *122#.
• Replenishment request * 123 * number of the subscriber to whom the request to replenish the account is sent #.
• to another user * 145 * recipient's number * amount #.
• Access the portal with big amount commands will help the code * 159 #. On the portal itself, you can find out the current requests for working with the balance: transferring money from one account to another, replenishing from a card, and so on.

These requests are enough to keep in touch. Please note that the requests themselves are free, but the service provided by the operator mobile communications, can write off a certain amount as a commission. Also, the successful execution of the command is indicated by a pop-up window on the phone screen or an SMS notification. Most often, SMS after a request comes from the number 1024.

By the way, the operator offers for dating on the Internet. This is a convenient service for people who do not have time to meet in real life.

Control of communication services

In second place in popularity are service numbers Tele2 to manage mobile communication services.

• Settings for connecting to the Internet or for sending MMS * 202 #.
• Checking the remainder of traffic for package offers * 155 * 19 #, Portfolio - * 155 * 200 #, Suitcase * 155 * 201 #, in other cases, you must use the combination * 155 * 15 #.
• Checking the remaining minutes and the number of messages on the tariff * 155 * 0 #.
• Information about tariffication when roaming in Russia or abroad * 146 #.
• Inquire about availability paid subscriptions in Tele2 and their cost * 153 #.

This rather small list of codes is needed to get timely information about the most important functions of a SIM card. Such checks can be carried out every day to monitor the use of communication services. In addition, having learned in time about the exhaustion of free minutes or the Internet, you can either use the service renewal in time, or top up your account in anticipation of upcoming expenses.

By the way, the operator has developed its own tariffs for business. They are quite profitable and convenient for companies and organizations that constantly need high-quality communication services.

Other commands

Such requests cannot be combined by one idea and direction, however, these several USSD messages receive a bronze place among the most popular teams.

• - an entertainment option to replace the standard beeps with a selected melody - * 115 # to connect and * 130 # to disable the paid option.
• A creation in which the numbers of subscribers are entered, whose calls the Tele2 client does not want to receive - * 220 * number of the unwanted subscriber #.

The above commands include different combinations of numbers, but in all cases the beginning and the end of the request are the same. It is in this version that all USSD commands are sent on Tele2. However, in addition to them, there are also short numbers, which are also quite in demand among subscribers.

• 611 is the hotline number, the operator of which will be able to help absolutely on any issue regarding the use of the Tele2 number.
• 630 is useful for those who want to change the tariff and listen to information about the current conditions.
• 691 is a short number designed to receive information about current promotions and bonus programs. This service is an irreplaceable assistant for those who want to save money on mobile communications.

The numbers listed are not exhaustive. Other numbers and commands may be required for certain needs, but they are not used very often. You can get acquainted with the full list of commands on the Tele2 website, where a similar way of working is indicated next to each tariff, promotion and service.

Currently, cellular operators provide users with many tools for self-management with your number. Having information about useful Tele2 numbers, it is possible to easily and quickly change tariffs, connect / disconnect auxiliary services, change ringtones, get acquainted with the necessary information in tone mode, pay for services and goods. The list of numbers and commands is quite extensive, in this regard, we will analyze them in more detail.

Auxiliary numbers of Tele2 can be divided into the following types:

• Account and flow related;
• Service and tariff plan management;
• For inquiries and information;
• Emergency for contacting different services.

The article will consider not only important contacts, but also USSD requests, which make it possible to conveniently manage your personal number yourself.

Consideration of the most needed and useful phones Tele2 starts with a consultation center - 611 is used to reach an employee. If you need to make a call from another cell or landline phone, you can use these phones 8-495-97-97-611 or 8-977-777-77-77 .

These general lines are used for users from Moscow and the region. When servicing in a different region, you must use the regional contacts published on the official website of the mobile operator for calls. Or you can use a short number - 611 , inherent in all regions of the country.

Need more information about roaming from your operator? In this case, you need a number 688 ... There is an automated help service that provides information about promotions and discounts in different areas, in addition to how to replenish your account while in roaming.

Do you use the services of the Gosuslugi website and encounter some difficulties? In this case, you definitely need a number 115 , for communication with the support staff of the portal of the same name, the appeal to which is absolutely free.

Are you one of the users of Tele2 services and do not know about all the possible ways to replenish your subscriber account? Then use the short number 692 - there you will be informed about all existing ways account replenishment mobile phone.

Service "New number" contributes to the preservation of significant phone numbers and notifying all users in the address book about your new number. The option is regulated by sending an SMS request with a further forwarding direction. More detailed information about this service can be found by calling the toll-free number 644 - carefully study the manual from the automatic informant and configure the service based on the information received.

Do you want to make communication services more comfortable and get acquainted with information about convenient services? In this case, you will need the participation of an autoinformer by phone. 655 Is another desired number from Tele2, which makes it possible to find out information about the full list of services provided by the operator. In order not to get lost in the variety, all data are divided into groups.

Are Tele2 financial services such as transfers of interest? Check out the information on these services by calling 689 .

To add to your number distinctive features, you can use the "Beep" service - it will enable you to set funny jokes and different melodies instead of standard beeps. Before using the service, read detailed information on it by calling 0550 .

Call to emergency services you can by numbers - 010 for the purpose of calling firefighters, 020 for the purpose of calling police officers, 030 for the purpose of calling an ambulance, 040 for the purpose of calling the gas service in case of accidents, 112 for the purpose of contacting the rescue service.

Contacts to control the account balance

Convenient addressees regarding the state of the account will be continued. First, let's look at the USSD command *105# - with its help, you can determine the balance on the balance of the personal account. There is a similar request *104# , which makes it possible to determine the amount available to pay for certain services and goods.

With regard to payment, for this purpose, a USSD portal has been organized *159# ... Here it is possible to make financial transfers to post offices, to the balance of a mobile phone of any subscriber, or to a bank account using card details or a money transfer system.

Another free number 629 will be needed for information about the Mobile Transfer service. The "Promised payment" option makes it possible to top up the balance by a certain amount, in the absence of money. To read more detailed information for this option, dial the toll-free number 637 .

Do you want to use a Tele2 virtual bank card, but have you faced some questions about its order and application? In this case, use a USSD request *338# .

Numbers for managing tariff plans and services

While talking about useful Tele2 numbers, you should also consider phones and requests that make it possible to manage a personal number:

• *189# - management of all mobile subscriptions(connect / disconnect);
• 610 - SIM card activation. Calls to this line are made when a new SIM card is purchased and there is a need to activate it;
• 630 - phone to change the tariff. Here you can find out the name of your service package, familiarize yourself with other tariff plans, and also make the transition;
• 679 - you can order auto settings MMS messaging and the Internet. Dial this number if there are problems with the functioning of these services;
• *202# - you can order settings for manual installation of MMS messages and the Internet in situations where automatic settings cannot be applied.

If you are interested in general telephone to activate / deactivate services, then the Tele2 operator simply does not have it.

In order to always have at hand the useful Tele2 numbers provided in this article, it is recommended to enter them in your personal phone book.

Today we are going to get acquainted with the Tele2 company. Communication with the operator is thus supported in many ways. But which ones? How can I call or send a letter to the service technical support company? Why make calls to your mobile operator at all? All this is important to know and understand. After all, only then, if necessary, will you be able to keep in touch with Tele2 without any problems. Bringing the idea to life is not as difficult as it seems. Modern subscribers are offered a variety of communication contact options. Some of them require an internet connection. But it is quite easy to master all the proposed techniques.

Why to call

Many people have already connected to Tele2. Communication with the operator is what many are interested in. Indeed, sometimes technical support can help with questions regarding the goods and services offered by the company. So why do you need to know the numbers and other contacts of Tele2? You can use them if you need:

• get advice on the capabilities of the operator;
• connect / disconnect services;
• change the tariff;
• find out the current tariff plan;
• get information about problems on the line;
• complain about the operator's work (praise too);
• ask for advice regarding the connection of some services from "Tele2".

There are many reasons for communication. But how can it be done? What opportunities does Tele2 provide? Communication with the operator can be maintained in different ways. Choose the one that suits you best!

From mobile

There are many options for solving this problem. For example, you can make a call from a mobile phone. And it's absolutely free. Each cellular operator has its own technical support telephone. He is what we need!

How to call Tele2 absolutely free of charge from a mobile phone? To do this, you can use the combination 611. Dial the number, then press the "Call" button. This is the simplest and most popular method used by subscribers. At this number, you can get advice or connect / disconnect certain services.

Remember, the call is absolutely free. No matter how much you talk, no one will take it off you cash... You can call at any time! This is how easy it is for Tele2 to communicate with the operator. The number 611 is multi-channel, which allows you to speed up the process while making a call.

Please note: the robot voice will "communicate" with you. To contact a live operator, after establishing contact, press the "0" key.

From any phone

The next answer to the question of how to call Tele2 is to use the technical support number for a combination that allows you to immediately talk to people, and not to an answering machine.

To call the support service from any region of the country, dial 8 800 555 0611 on your gadget. By the way, this combination is also suitable for making calls from a mobile phone. The conversation, as in the previous case, will be completely free.

Not the most popular method for solving the problem. Typically, users use the combination 611 to call Tele2 from a mobile phone. And the phone proposed earlier is used only in rare cases.

In roaming

But this is not all the capabilities of Tele2. Communication with the operator from a mobile phone is able to be carried out even when the subscriber is in roaming. Highly convenient opportunity important for travelers.

If you are in roaming, you can use the following combination: +7 951 52 00 611. Please note that the dialing format must be international. Call to given number is charged according to your chosen tariff plan.

By region

Tele2 is a company that has branches in various regions of the country. It is not hard to guess that in every city where there is this connection, there are support services of their own.

Therefore, if you need to find out "Tele2", go to the official website of the company and look at the landline number available in your region.

For example, in Tula you can call 4 872 70 37 03, and in St. Petersburg and the Leningrad region 8 123 290 022 is used. You have every right to see all numbers on the official page of the Tele2 company. It is advisable not to call from a mobile phone. To call from cell phone there is a separate short number.

Other connection

But this is not all the capabilities of our today's operator. What means of communication support with subscribers are used in practice? Except for phone calls, of course!

At "Tele2" communication with the operator can be carried out through the official website of the company. Not the fastest method, but it does not require any calls. Find the shape there feedback and fill in all the fields that appear. This technique is good when you can clearly identify the problem that has arisen, and also do not rush to solve it. After sending the request, you will have to wait a while. The answer will be sent to you by email.

By the way, e-mail is another method of maintaining communication with the operator. Just write to the address [email protected] You can also use the addresses:

• [email protected];
• [email protected](for residents of Kazakhstan).

Write to data emails about your problem, wait for an answer. It is noted that the wait for receiving letters from "Tele2" in this case can last up to several days. The method is good, again, if you do not need an instant solution to the problem that has arisen. Complaints and recommendations are also accepted at the above addresses.

Now you know everything possible options ties with cellular operator... Choose the one that seems easiest to you, and then bring it to life. It is recommended to call "Tele2" using the combination 611.