ASUS laptops repair - common causes of access to the service center. Repair of ASUS laptops - common causes of contacting service center Variety of faults in laptops

It is better to entrust professionals if you do not have experience in disassembling techniques. Appeal to specialists will avoid aggravation of the problem, since an inexperienced person with a screwdriver in his hands can make more troubles than good - the plastic case of laptops is quite thin and breaks up with a bang. Also appeal to service center It will allow you to get a good laptop the next day, while the full range of works will be carried out - troubleshooting and their elimination.

Despite the warnings of manufacturers and actually ban on the analysis of the laptop and repair with their own hands, there is nothing complicated in this if you are ready to disassemble consistently and gently. True, it must be remembered that in this case you risk lost guarantees, because glitched seals will be damaged. If the warranty period of your laptop is over, then you can try to disassemble it. Below we consider frequently arising problems with ASUS laptops.

Non-power connector problems

A frequent problem of some ASUS models is a power connector. On the forums on the Internet there are plenty of stories about the replacement of several connectors at once, after the failure of the next one. What is this, marriage from the supplier of components or constructive miscalculation, the Taiwanese company does not disclose. The problem is solved by disassembling the laptop and replacing the non-working connector.

There are such situations that the power cable is connected, the plug is inserted into the outlet, but the charge is coming, it does not go. When moving wire, the power rides again. This indicates a break of the wire, as a rule, at its foundation in the location of the inflection. To solve the problem, we take:

• Soldering iron with a solder and tin, as well as an oxidizing agent;
• Stationery knife;
• Insulating tape.

I cut the hole with a knife (it is necessary to observe accuracy, as you can damage the working wires or disrupt their insulation), separating the broken contact and wire. Using a preheated soldering iron, connect the plug with the wire. In completion, wind the wire isolate wire.

Replacing a hard disk

Most frequent cause Appeals to service centers is the need to replace hard disk. The reasons for this can be a lot. Here are the most common of them: the desire to increase the volume of the disk, replacing the damaged or non-working disk, restoring lost information. Replacing hard Disc - the simplest operation with a laptop. To do this, turn off the laptop, remove the battery, unscrew a couple of bolts on the bottom and remove the lid. After removing the cover, you will open the view of the hard drive and the RAM, which can be easily replaced by disconnecting the loop from HDD and rejecting RAM from slots.

Collecting a laptop must adhere to the reverse order. Special attention must be convinced by a reliable connection of the loop. In the laptop, everything is similar to the usual PC, but if the repair of a stationary computer is easy to produce thanks to a large free place, then in the laptops components are posted very compact. The difficulty may occur only when connecting wires, connectors, loops.

Variety of malfunctions in laptops

In most cases, all components are subject to repair, which are interchangeable with others. Replacing HDD I. SSD discs, RAM, Wi-Fi modules, keyboard, touchpad, screen matrix and so on, is painless. The only complexity arising is the breakdown of a laptop, at which you can break anything. Also appeal to specialists will be necessary in case of problems with motherboard and charged it elements (resistors, transistors, condensers, etc.).

A detailed description of how to solve hardware problems with the inclusion of a laptop, with image defects, as well as many other problems at home.

Introduction

This manual will be discussed about solving hardware of some problems with a laptop, a netbook or computer. This includes primarily problems with the inclusion of a laptop, problems with the work of the video card and display, as well as small problems with work. various devices Like the drive, hard disk and others.

WARNING: The solution of this kind of problems involves disassembling the device and direct interference in its work. If you do not have a sufficient level of knowledge and experience, then it is better to entrust this work to the specialists of the service center. With an insufficient level of knowledge and experience, you can get a "corpse", the repair of which will be economically inexpedient in the future. Some actions that will be described in the article can deprive you of the right to warranty service. Again. We doubt our power - give the laptop to specialists in the service center. So it will be cheaper.

Very important note:before disassembling a laptop or other similar technique in obligatory take out the battery and turn off the power! Also, if you can use static electricity protection. Internal elements of the laptop are very sensitive to it and can easily fail.

So. Now you can go to specific problems with the laptop and how to solve them.

Problems with the inclusion of a laptop

Description of problems with the inclusion of a laptop

Laptop when you press the power button does not start. It can be both a complete lack of reaction and options when the laptop seems to be turned on, the fan works, but there is nothing on the screen. A separate point is the case when the laptop freezes when passing the POST when loading the BIOS and that the BIOS cannot be logged in.

Causes of problems with the inclusion of a laptop

First consider the case when the laptop does not turn on at all and the case when the laptop turned on, but there is nothing on the screen.

In fact, the causes of such problems can be a great set. Consider the most frequent:

1. Nutrition problems. This may be failed in the operation of the power supply, failure converters and voltage stabilizers on motherboard. Also, it is not necessary to exclude cases when the contact in the power connector is simply disturbed or internal damage to the power supply cable has happened. Often the absence of some kind of laptop reaction to the inclusion button speaks about food problems;
2. Problems with chipset. This is already hanging. Chipset, speaking by simple language, this is one or two large chips on the motherboard. If two such chips are two, then one of them is called the North Bridge (located closer to the processor) and the southern bridge. Recently, their functions began to combine in the same microcircuit. Often, when problems with the chipset, the laptop still submits signs of life when you press the power button. The laptop seems to be turned on, the indicators are burning, but there are no images. Also, when problems with the south bridge, malfunctions may appear in the operation of USB ports, SATA ports and other interfaces. If you have before the laptop ceased to turn on the poorly worked USB, the hard drive with an episodically disappeared or some kind of similar problem was, it makes sense to say that the problem is in the southern bridge;
3. Processor defects. It happens rarely, but also happens. Symptoms are the same. The laptop does not turn on;
4. Problems with a cartoon protroller. Cartoon protroller (in common just "cartoon" or Embedded Controller) It is also pretty big microcircuit. Usually it turns on the keyboard controller and other optional buttons (KBC), the power controller, fan control, interrupt control controller and other interesting things. If something happens to this microchip, the laptop also does not want to turn on;
5. Problems with video card. Also pretty frequent problem. If before the laptop did not want to turn on, you saw on the screen various defects of the image or laptop did not want to work on the driver from the video card reader, then the problem is more likely in the video card.

If the laptop still turns on, the inscriptions are visible on the screen and during the BIOS screensaver, there is a hang, then there are also several options:

1. Problems with RAM;
2. Problems with hard disk or drive;
3. Problems with other system devices.

Solving problems with the inclusion of a laptop

So we came to the most interesting. Consider how you need to act if the laptop does not want to turn on and there is nothing on the screen. Here is an exemplary algorithm:

1. It is necessary to check if there is a voltage on the outlet of the power supply, whether it corresponds to the passport (indicated on the power supply itself) and, most importantly, does not strongly searches when connected to the load. At the last moment I will stop in more detail. Often, such a breakdown is observed in power blocks: the voltage is idling normal, and if you connect the load in the form of a laptop, then it strongly sends. So should not. To check the voltage from the power supply, it is necessary to somehow picker the voltmeter to the output from the power supply when the laptop is connected to the laptop. This can be done both fine wiring and very carefully to the power connector contacts on the laptop board.

If there is no voltage at the output of the power supply unit or it is very shattered, then the problem with the inclusion of the laptop is the power supply. In this case, the power supply must be replaced or fixed. But if everything is fine with the power supply, we read on.

2. Try turning on the laptop without a battery. If he suddenly turned on, this means that the problem is most likely in the battery.

3. You need to try to restore the BIOS. This is written in more detail in this manual: BIOS. Questions on the firmware and restoration BIOS. I ask questions on the same forum.

4. Now it is worthwhile to do a chipset and video card. At home, changing the chip or to make reballing you will not be able to. It requires not only knowledge and experience, but also corresponding to very cheap equipment and patterns.

Fortunately, there is a way to temporarily revive the emerging chip. This rows can be the most different: from days to years. This method is to warm the chipset and video card. It should be part more.

Hare chip.

For an unprepared user, this process may seem like something from the category of fiction or at least "street magic" :) In fact this method Very often helps to revive the chip. They are often used in service centers.

Essence this method It is that a defective chip is heated to 220-250 degrees for a short time. This leads to the fact that the places of the compounds of the chip with the substrate and the substrate with the board are disappeared and the contact is restored.

In service centers to warm up the chip, a specialized soldering Station, But what should I do if this house did not turn out? Fortunately, there is a way out of this situation. You can use a conventional construction hairdryer with a temperature regulator:

It is worth such a hairdryer inexpensively, and the farming is useful. To warm up chips, you need a hairdryer with an outdoor air temperature regulator. Power and nozzles are not critical.

Warning: Warming up the laptop is a very dangerous and difficult operation. There is a risk of damageing the components of a laptop with static electricity and excessive heating. It is also worth mentioning that not all components of the laptop are well tolerated high. Some of them (condensers, for example) can even explode when heated. To resort to warming is only in the case when the laptop does not work and lose in general there is nothing.

Consider how the heating occurs. First you need to disassemble the laptop. Recommendations How to do this I have already given above. Find your chipset and video card. This is how the motherboard laptop looks like something:

You have something more likely. At the top of the right visible the northern bridge and the place under the video chip. Lefter of the Northern Bridge is a processor connector. At the bottom of the left near the battery, the southern bridge is located. If you have any questions with searching where you have any bridge and where the video card is contacting here :. To the message, be sure to attach photos of your motherboard.

In our example, we will warm the northern bridge:

and processor:

Before you take a hair dryer, you need to take care of the thermal protection of the rest of the board component. We do not want a jet of hot air to us a white plastic connector for the processor spoiled? For thermal protection, it is convenient to use aluminum foil. It is in any kitchen. It is used to baked something in the oven.

Important note:when working with foil, the risk of damaging the components with static electricity increases. You need to remember this. To protect against static electricity, use antistatic mats and bracelets.

Cut the piece of foil and make a hole under the chip itself with the substrate. It turns out something like this:

Now you can go directly to warming up. I exhibit at a construction phenium about 220-250 degrees. It is very important. Put more - just burn the chip or it is easy to shift on the board along with some other components. In this case, the hike to the service center is guaranteed. Put less - you can not get the desired result.

When everyone was put out, you can begin to warm. You need to warm for a few minutes. This is how this process looks like:

But it looks like a processor warming process:

After warming up the chip, give him a few minutes to cool.

Important note:in addition to warming up the hair dryer, there is another much more dangerous way. It is in heating the chip in the oven. This method is suitable for single chips and for small boards like video cards. I think you do not need to explain why you can not put the motherboard or others in the oven and what can happen from it. Therefore, I advise you to refuse to warm up. It is very dangerous.

Let's return to our algorithm. If the heating of the video card, the northern and southern bridges did not give results. The laptop does not start. What to do in this case?

In fact, the choice is quite small: or some of the bridges, the video card or something else burned, or the multi-bar died, or the chip with firmware bios. very bad. In any case, do not solve this problem at home. It is worth contacting the service center. There or try to repair, or will not be batted and will set a new motherboard or video card. You can try to get them yourself and replace. To do this, contact or in a service center, or on online stores to go. In the free sale such things find it difficult.

Consider now what to do if the laptop freezes on the BIOS screensaver:

1. Disconnect all external devices like flash drives, memory cards, mice and others.

2. If it is possible to go to the BIOS, then go to it and disconnect the BIOS screensaver. In this case, the download process will be displayed on the screen and will immediately be seen on what the process stops.

3. if it does not work in the BIOS, then you need to act as a tyk method. First, remove one bar memory from the laptop. Turn on and check. If the laptop still hangs, then put the bar back and get another. If the laptop further hangs, then we put another bar back and pull out the CD / DVD drive. Check. If it hangs further, then pull the hard drive.

So you can determine what is the problem. Typically, problems arise due to poor contact in the connectors, due to errors in RAM and on Winchester. By the way, checking these error devices is shown in this manual :. If errors in RAM are detected, then it must be changed. Similarly, with a hard disk.

Separately, I want to note the case when a laptop begins to hang at the BIOS stage after the user attempts to install various non-original Windows builds. When installing, the loader in the MBR is damaged and in some cases it may result in freezing. To fix it, you need to remove the hard drive, connect to another computer and redistribute it. Details here:. You can also boot from the Windows XP disk, go to the recovery console by clicking on the letter R., and enter commands fixBoot and fixMBr..

Now you can go to other typical problems.

Solving problems with the image on a laptop monitor

Description and Causes of Items

The problems with the image are also quite frequent. They manifest themselves in the form of defects of the image, various stripes on the screen and other things. Here are examples like it looks:

Defects can be very different. Sometimes even the image is doubled or fourth. Variations mass.

The reasons for the appearance of this kind of problems are few:

1. Problems with video card;
2. Problems with the loop of the matrix;
3. Problems with the most matrix.

Solving problems with the image

To solve problems with the image you need to do such actions:

1. Connect an external monitor to a laptop. If there are also the same defects that on the main display, then with a lot of probability, you can say that the video card is to blame for all. To solve this problem, you need to warm up the video chip. The warming procedure has already been described above. If it does not help, then you need to change the video card. If it is built into the motherboard, then you need to carry a laptop to the service center, and if not, then you can change yourself. New video cards can be ordered at the service center or online stores. For the upgrade questions, we appeal here :. For problems with the video card here :.

If on external monitor All is well, then the easiest problem is in the matrix or in the loop.

2. If, when changing the position of the cover with the matrix, the image on the display changes, the problem is almost guaranteed in the loop. This is how the train itself looks:

The problem can be both in the loop itself and in the places of its contact with the matrix and with the motherboard:

Often the cause is bad contact loop with connectors. Rightly, the train itself is worn inside. In such cases, it is usually changed.

But if you have defects, the images do not change when the lid moves, then go to the next item.

3. Problems with the most matrix or with its decoder:

Usually the repair of such breakdowns is reduced to replacing the matrix.

Important note:all questions about video cards and matrices ask to state here :. Previously persistently recommend reading the topic.

Solution of other hardware problems with laptop

Laptop periodically turns off or hangs

According to these issues, there are entire guidance: and.

If the cause of the discs is not overheating, then it is worth updating BIOS laptop. If it does not help, then contact the service center.

Periodically disappears webcam, Bluetooth adapter and other devices

It is primarily to check the loop, with which they connect to the motherboard. You can also check how they behave in Linux :.

According to an inverted image from the camera there is a separate manual :.

Scrolls, slows down or hires sound

We first read this manual and check how the sound works in Linux. If everything is fine in Linux, then the problem with the drivers or from Windows itself. If in Linux similar sound problems, then contact the service center.

That's all. Problems with the inclusion of a laptop You can set out here: problems with video cards and the image on the monitor are discussed in another topic :. Questions on the disassembly of the laptop and the heating of chips must be expressed here :. I strongly recommend before you ask the question to get acquainted with the topic. Options "You urgently need" or "You are very, very hurrying" and therefore there is no time to read the topic do not pass.

All comments and suggestions on the item itself you can express through this contact form:

Do you have a problem with a laptop? You do not know what to do? Then this material is for you. The solution to the problem is to start exactly from here. Solutions are collected here typical problems with a laptop.

Hello, dear subscribers! Your laptop asus Worked a couple of years and at a certain point stopped turning on? Or an unpleasant surprise happened immediately after the purchase? It is worth saying that the laptop cannot be turned on differently: in one case, we hear the sounds of the cooler, the indicators light up, but it does not appear on the screen download windows; In another, the computer does not respond at all to pressing the power key, as if it is completely discharged and disconnected from the network.

In this material collected general informationThe specific instructions will not be here, but the article should help determine the defect and, if possible, eliminate it independently not referring to qualified specialists.

Not included Laptop ASUS! What to do and how to be?

Important! I do not recommend doing independent repair, if you do not have experience in service computer equipment. When replacing and cleaning components on stationary computer I won't care without the help of the service center, but if you need a difficult laptop repair, I recommend you to contact professionals. The most difficult stages of independently repairs are the analysis of the laptop and, accordingly, the problem diagnosis. IN modern models There is no solder details left, so the replacement mainly passes simply.

You may immediately find your situation in this article and you will know what actions should be taken in the future. Sometimes the problem solves the elementary cleaning of the coolers of the laptop from dust. By the way, one of these articles, where I have already told a similar example:

In other cases, repair will be repaired. When diagnosing a laptop, it is necessary to take into account its life, it is time to change the main components. Choose the appropriate section and go to a detailed explanation. So, perhaps, let's start considering the main and probable reasons that will tell you why ASUS laptop does not turn on.

1. Laptop does not start, but indicators light up

If you hear the sound of the coolers and see the flashing indicators on the keyboard, then this is already a good sign. At the very least, you can be sure that the power supply is working properly. There are many reasons for such behavior, I want to describe the most common:

- Filty BIOS. Falling computer forums, I was surprised that many owners of ASUS laptops flies exactly the BIOS itself. I have long been the owner of the laptop, but I have never had such a problem. Determine that the reason for the faulty BIOS is simple enough: when the screen is turned on, it lights up, but the standard computer information is not displayed, it does not work with hot keys in the BIOS.

Reinstalling the BIOS will help solve the problem. I even for example, I can offer you one of these articles, where I have already told about BIOS:

Although the process is more difficult than flashing the operating system, but it is possible to cope with it without the help of the service center.

- Problems with the operating system. Loading bios. It was successful, you saw a screen with information about a laptop, but nothing advanced. It is possible that the screen of the operating system boot will depend on the screen or an error message will appear. Nobody canceled the black screen of death too. If you do not know what I mean, then read here.

The solution here is quite simple - try recovering or reinstalling operating system Windows. Most likely, it is after that you will be able to solve the problem due to which the Asus laptop does not turn on.

- Display broke. If the download passes in normal mode, you can hear the usual windows soundsBut the screen remains black, then it is time to carry a laptop to repair, since it will not work independently to fix the screen. If the display contacts, the defect will be corrected in 20 minutes, but if the screen burned down, you will have to change it. Do not even try to climb yourself, it will be more expensive.

- hardware breakdown. The computer may turn on without the participation of one or more components, but it will not work fully. For example, you will not be able to boot if the video card is burned or rAM, Therefore, if the above options are not suitable, the ASUS laptop should be carried to the diagnosis.

On the second image, an example of a flying BIOS is shown, sometimes no messages appear on the screen at all, this is also a signal from the fact that any problems have appeared in the basic system. Blue screen Hints that it is time to reinstall Windows. You can also try to boot into safe mode, if on system disk The important data you want to save before reinstalling are left. Let's look at the second reason why the ASUS laptop does not turn on.

2.Nostbook does not give signs of life

Important! If yours portable computer Refuses to turn on without charging, but when connecting to the network, all problems disappear, it means you need to check the battery. Perhaps he failed. Until you buy a new battery, you can use the laptop only from the network as a regular PC.

In addition to the battery, the problem may be in any component. South and North Bridge, Processor, hard drives, system fees - All these components can blown as a result, the computer will stop turning on. It is also worth checking the external block itself, since it is he who is responsible for the flow of electricity to the rest of the "iron" into the computer.

In any case, the diagnosis will help determine the exact cause. If a guarantee is still on a laptop, I recommend contacting the official service center where you must provide free help. As for third-party services, it is worth choosing proven people. With your own hands, only a person has experience in working with electronic devices will be able to check the components. If you see that the computer does not turn on, it is worth leaving "reanimate" attempts and immediately refer to specialists. Well, we are moving further and it's time to consider the third reason because of which the Asus laptop does not turn on at home or at work.

3. ASUS laptop turns off or overloaded

This usually happens while working some cumbersome application (for example, a photo editor) or demanding computer Game. Before turning off or reboot, the laptop begins to noise much, and if you make a hand to the case, you will find that it overheated. Reboot or shutdown occurs due to overheating of the "iron" of a portable computer.

To begin with, it is worth checking how things are inside the ASUS laptop. It is possible that the computer requires cleaning - you will tell you a large amount of dust on board and on the blades of coolers. It is also worth changing the thermal chaser, which is between the processor and the motherboard. According to the regulations, it must be changed every 6-12 months if you want a laptop to give out maximum productivity. There you are detailed instructions on laptop prevention:

Useful! For laptops there are special supports with an additional blowing, an example of one of which you can see in the photo below. This is a useful thing for those who use 100% laptop performance.

Sometimes the reason lies in a too demanding program that is not provided for your iron. Before running a game or another application, it is recommended to familiarize yourself with it. system requirements - this is general rule For all computers. The system fixes excess permissible temperature mode And independently turns off or reboots the computer, thereby protecting the components of the laptop from combustion.

So, by completing today's article "Not included asus laptop" so that you do not have to spend big money for repairs, follow all rules of operation. Do not forget to clean the ASUS laptop from dust, regularly change the thermal colon. These simple conditions will help you to work out your laptop all the term declared by the manufacturer. In general, by and large, it should be noted that the information that is present in this material is relevant for all models of ASUS laptops. Finally, I recommend familiarizing yourself with other articles dedicated to this model line!