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The printer does not print color though there is paint. What to do if the printer does not print after replacing the cartridge

  • Bad consumables.

How to fix faults

Some users may encounter a problem when the printer is poorly typing in black, or does not print them at all. Such a malfunction can be easily solved in most cases independently, without the help of specialists.

Possible causes of malfunction

  • Bad consumables.

Incorrect selection of cartridges, or cartridges from different sets may incorrectly work in the printer. It swings and ink - they may be overcome quickly thickening or score nozzles.

  • Insufficient ink level in cartridges.

Some printer models do not work well with cartridges in which there is a small amount of ink. It is in such cases that the black color will not be completely absent, remaining pale and fuzzy on prints.

  • Browing the print head or ventilation openings in cartridges.

Sometimes the printer does not print black color due to bringing the print head or clogging the ventilation holes in the cartridges.

How to fix faults

It is important to carefully select compatible consumables, acquiring them from proven manufacturers, as well as prevent collaboration of cartridges from different manufacturers.

With an insufficient level of ink in cartridges, they must be fed or replaced.

The problem with the print head is most serious and requires cleaning it. To do this, you can use the hardware method by selecting the appropriate command in the printer menu. With a long, simple device will need manual clearance, which requires care and certain skills. Sometimes if the printer does not print in black, marked vestive ventilation holes. After turning off the printer, the cartridges must be removed and carefully clean them with a pin.

The printer is peripheral devicedesigned to work with personal computer. The task includes the transfer of information from electronic type on paper carrier. Currently, the most common devices using special inks for monochrome or color printing (inkjet) or toner (laser) are most common.

Purpose and difference in cartridges

Ink and toner are consumables that require periodic replenishment during the operation of printing devices. Special containers (cartridges) are facilitated by the user:

  • ink cartridge - in jet printers;
  • toner cartridge - in laser printers.

Help: Toner - possessing by special properties Polymer powder (black and white or color) with a particle size from 5 to 30 microns.

In general, the printer cartridge is a fairly expensive node, the price of which can be commensurate with the cost of the entire printing device. That is why many try to fix the containers on their own, paying only consumables. This procedure is quite available to the owner of the device, although the lack of certain skills often leads to the fact that after refueling the cartridge, the printer does not print.

Diagnosis of PO

If, after refueling the cartridge, the device does not print, then regardless of the type of printer you need:

  • check if the default printer mode is set (Set As Default Printer);

  • make sure that the "Pause Printing" functions are not activated and "work autonomously" (USE Printer Offline);

  • if you need to activate the "Clear Print Queue" function and restart the Print Spooler (Print Spooler) function.

After that, you can try printing the test page. If the process went - it means the reason is eliminated, if there is no - then it is necessary to continue searching for factors that interfer the normal operation of the printer with the refill cartridge.

Tip! In some cases, the print restoration can be promoted to restart the computer and / or driver update.

Causes of inkjet printer fault

In the jet apparatus is found two types of replaceable containers - with a built-in print head and without it. If the latter is used, the printhead is installed directly in the printer and when changing the cartridge remains in place.

Inkjet printing is carried out using a special type of ink, which quickly dry when interacting with air. At the same time, they are fed to the carrier by thin channels of the printhead. Therefore, the owner it is important to know which type of cartridge typeused in its inkjet printer.

Important! To avoid blocking the print head channels in dried ink, filled containers should be out as little as possible outside the printer. In addition, it is necessary that the printer is always equipped with a cartridge in which there is paint. And in the case of long downtime, it should be periodically (at least once a week) to include a printer for purging nozzle.

Methods for restoring the printer's performance after installing the full cartridge are determined by the constructive performance of the latter.

Cartridges with built-in print head

Most Hewlett-Packard and Canon models, as well as all the Epson and Lexmark brand printers and Lexmark are completed with containers with the built-in print head. When replacing the cartridge, they may refuse to print for the following reasons.

Cause of malfunction Ways of elimination
In the channels of the print head dried ink. The best fault is eliminated by the substitute for the container. You can also try to twist the dried ink using a special fluid. Choose flushing technical remedy follows the same manufacturer as ink. For dischargeing the cartridge is put down on a napkin, richly moistened with liquid, and leave in such a state for a while (15-30 minutes). If you are lucky, then the ink is dissolved and absorbed into the napkin.
After refueling, the ink is not completely soaked in ink inside the container. This issue is solved by leaving the cartridge in the device for 24 hours. In this case, it is necessary to periodically include the function "Cleaning cycle". To avoid such a defect, it is recommended to fill the cartridge, without waiting until the ink is started to end.
The chip installed in the container reports the owner that the ink is over. Depending on the printer model, the user will need to perform the following steps:

In the CANON MG-series printers (Canon MG 3600, MG3640, MG2440, MG2540, etc.) - deactivate the "Ink Control" function, for which, as a rule, you need to press and hold the "Stop / Reset" button for 5-15 seconds. ;

On the MFP CANON MP series (MP230, MP250, MP270, MP280, etc.) - reset the ink meter readings, for which in a specific sequence, press and release the POWER and RESUME buttons (the procedure is described in the MFP Operation Manual);

In HP printers, agree to the use of the cartridge by performing the appropriate actions in the driver pop-up message on the computer screen. In some models, for example, HP Deskjet 2050A, it is necessary to return to the factory settings.

The printer does not see the cartridge. This suggests that the number of cycles overwrite the memory cells of the chip memory built into the container is exceeded. Reinstalling the cartridge in this case will not help. It will be necessary to purchase a new chip or fully container.

Attention! Mounting the print head in the technical flushing fluid is recommended only for containers with black ink. In color cartridges, ink, ink can be mixed.

Such a reason can be brought to incorrect printing: the contact block installed in containers with a built-in print head is wearing with time, as a result of which the ink cease to be evenly fed to dunes. Because of this, the printer begins to print badly, for example, to produce stripes on the line. Also as a result of long-term operation, a change in the form of a nozzle is possible, gradually leading to a deterioration in the quality of prints (wide bands with blurred edges, intermittent stripes, etc.). These defects eliminate by replacing the print head.

There is another type of malfunction, as a result of which the imprint is absolutely clean (there is a white sheet). This effect can be caused by damage to the loop, which goes to the dunes of the print head. In such situation faulty Detail (loop) is subject to replacement.

Given the physical wear of the printheads, the timing of operation of monochrome cartridges includes no more than 20 filling cycles, and color containers are withstanding no more than 5 courses ink bay.

Printers with a stationary print head installed

In these types of printers when the print head channels are blocked, the result of the resulting ink will not bring the result cartridge.

Tip! To clean the channels on the stationary printhead, it will take its dismantling, diagnosis and repair (replacement of the part). And since it is located directly in the printer, then the best restoration work is to carry out the forces of a specialized repair shop.

The remaining malfunctions are eliminated by methods, similar to the above (for cartridges with a built-in print head). Exception is made epson printersin which to account for the number of ink used applied software (firmware). And no matter how much the cartridge is refueling - the program believes that there are no ink containers, and therefore blocks printing. Reset the counter is possible using Printhelpwhich is available for downloading on the Internet.

Important! With a properly executed refueling, the stationary installed print head withstands up to 20 litter cycles.

Laser Printer Cartridge Defects

The main reason for the failure of laser printers occurs when replacing the cartridge is invalid procedure for refueling. Technological process In general, includes the following operations:

  • disassembling container;

  • removal of toner residues from the surface of all parts;

  • polishing the drum, rockets and other elements with a special polisher;

  • freshing fresh toner;

  • build a container.

Fix the cartridge is allowed not more than 4 times, after which it must be subjected to the recovery procedure, during which the main parts are replaced. These include: drum, cleaning blades (shells), magnetic shaft, shaft PCR. Moreover, replacing all worn or having mechanical damage Details. Thus, the correctly refilled and the installed container of the laser printer should ensure that high-quality prints are obtained.

However, it happens that after installing the newly filtered (restored) container, the printer print "does not want". This happens due to the fact that the devices in the devices are counting printed pages and toner accounting block the operation of the printer. Reset the data is possible different waysdepending on the design features of different models.

SAMSUNG and XEROX printers

IN samsung devices And Xerox has a built-in pages counter, which blocks printing after the alleged "end" toner. You can use the newly filtered cartridge only after resetting the available data. In most cases, discharge of information occurs if turn off the printer and turn on again in 5 seconds his. Sometimes you need to additionally open and close the compartment cover where the cartridge is installed.

Tip! Do with the device any manipulations to reset the page meter is recommended only after pre-reprogramming the printer directly (flashing) and the casing of the chip is built into the chip container (if any). Another option of flashing the most embedded chip is also possible, but this procedure will have to be repeated during each refueling.

Brother printers

Containers for brand models Brother are equipped with a special flag designed to drop previous data on the number of toner. After each cartridge refueling it needs to be possession. If the meter has failed to reset the data from the first time, the procedure is repeated.

Some BROTHER models for data relief require special procedures. For example, to reset the data on the BROTHER DCP-1512R MFP (HL-1110R, etc.) need:

  • turn on the device;
  • remove a container with a toner;
  • separate from the photo container and insert it inside the MFP;
  • through the paper feed tray, press a finger on the discharge sensor located on the left side (there should be no paper in the tray) and close the top cover;
  • after the engine earns, the sensor needs to be released and press again after 2-3 seconds. It is necessary to hold it down until the device warms up and drops;
  • opening the top cover, remove the block with a photo one and collect a container;
  • install the assembled cartridge to the regular place and turn on the MFP.

If the device has not started working, the operations are repeated in the same sequence again.

Tip! Resetting data from the photo meter is carried out using the prompts from the menu item "Device Information".

As can be seen from the above, basically the problem of lack of printing with a refill cartridge is eliminated independently. The exceptions are only printers with a stationary installed printhead in the case of clogging with dried ink. And, despite the fact that many manufacturers seek to force users to buy original cartridges or refueling those in accredited service workshops, embedding cunning counters and chips, even such tricks can be circumvented. The main thing is to accurately fix the cartridge, adhering to a certain technology, and insert it correctly.

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I welcome everyone! I will tell you why the printer does not print. Currently, almost all people use the printer. With it, you can print any documents, including document Word.. But many printer users often face an unpleasant problem. The fact is that the device begins to work incorrectly, prints strips, instead of colored paints prints black and white, prints dirty, or does not print black from the computer at all.

If you encountered this situation, you should not raise panic and carry the printer to the nearest service center. Yes, and this service is far from cheap. In many cases, it is possible to fix everything yourself. To do this, follow my simple steps. So, here I will cut the secret, how to correct the problem, and I advise you to watch the video before starting.

One of the most common mistakes in the printer functionality is that it prints strips. It is worth noting that there may be several reasons in this, and we will talk about it now. Need to start with the most simple action. They will help you find a breakdown and fix it.

Cleaning with

On each computer to which the printer is connected, software must have software. For starters, enter the software. This is done to clean the printer nozzles. On the different models Devices This feature is called differently. After you are launching cleaning, you need to wait some time, after which follow the instructions of the program. Cleaning will also take some time, but it will help get rid of the problem. After finishing it, in order to make sure in the serviceability of the device, print one page as a probe.

Filling

The problem may also be in ink, or rather in their absence. Check them out. If the cartridges are really empty or close to it, you need to fix them. It is worth remembering that many models differ in the method of refilling cartridges. If you do not know how it is done correctly, it is better to turn to a knowledgeable person.

Head and nozzles

The following option, how to fix the situation will be similar to cleaning, but this will be done manually. So, disassemble the device and check the cleanliness of the head and nozzles and do not be crookedly stand. They could be elementary to cling. In general, it is best to do periodically. Here, the device may also differ depending on the model. To begin with, re-read the instructions, but only then accept for cleaning.

The cause of the blockage may not be suitable for the ink printer. You should choose ink original. If you use different ink stamps, you will have to arrange timely cleaning. If it is not done on time, then the sediment from the ink can sow on the walls of the nozzles, and subsequently dry out.

Shaft and thermople

Sometimes stripes can be in the same place. In this case, you need to check the shaft under the cartridge. It often happens that there was a third-party garbage. Also, it is deformed over time. It needs to be corrected or cleaned. The problem must run. Also, pay attention to the thermal film of the cartridge. If it is damaged and the toner runs out of it, then you should replace the cartridge.

If nothing of the above with your printer does not help, then the problem may be in the print head. In this case, only the workshop can help you, as you can not fix it yourself.

Why does the printer not print, although there is paint?

If suddenly the printer does not print pictures, documents, or prints pale with full cartridge, then it is worth considering possible problems. However, print stripes is just the beginning. The device may be "silent" at all. Here I will explain about the widespread errors faced by users.

  • Not the printer

Often, this problem arises from Canon printers, HP when does not want to print, but simply puts the sheets of sheets. There may be several connected printers simultaneously in Windows. Users may erroneously send the print to the "left" printer. Should make sure that the signal leads to the desired device.


  • Switch hang

In many offices, several computers use one printer. It is used constantly, and accordingly, the file print queue must simply wait. It may be that the spoiled file is not supported. In this case, the entire system hangs. To fix it, you need to cancel and clean the queue. Through the control panel, change the mode into minor icons. Also, do not forget to select the "Devices and Printers" tab.

Now select the printer you planned to use. In it, you need to select "View the print queue".

Now the problem should disappear. You can check it out by sending a reuse of the required document.

  • Paper

No need to forget about paper. It just may not be in the tray. However, it is only part of the trouble. If the paper is available, but it is remembered, the printer simply will not take it, and the system will warn you about the error (but sometimes there are no warnings). Often paper is used re-with back side.

If it sues it, then it is necessary to pull out carefully without sharp jerks. If a small piece of paper remains in the device, it will be necessary to disassemble it to the last screw. No one wants to have another problem, so pull the sheet of paper neatly. Also a piece of paper can get stuck so deeply. In order to get it you need to open the lid, remove the cartridge, and look at the rollers through which the paper passes during printing. Here you will find the desired fragment.

  • Drivers problems.

If suddenly the printer prints white sheets, then, for sure, you have a problem with the drivers. Frame problem Printer's work may be herself windows system, More precisely, the drivers installed on the computer. After updates or reinstall OS, problems of this kind may appear. Also, this can influence viruses on computers.

But back to the drivers. What to do if the point is in them? Here, too, you need to switch to small badges. This must be done through the control panel. Open the devices manager where we find a tab with printers. There you need to check all items for exclamation marks. Usually they are accompanied by red or yellow colors.

If the problem lies in this, it is best to remove the driver and install a new one. Download only with verified or official resources.

  • Problems with cartridge

And again we return to the absence of paint. However, in this case, the printer may not be printed with strips, it will not print at all either will print, but not all page. It often happens that the printer will simply "spare" white list Or with very dull barely seen ink. Check the presence of toner via the control panel. Here you just need to select the properties of the desired device.


There are cases that not quite accurate information is displayed. Especially often Windows deceives users of laser printers. To accurately, just get the cartridge and shake it. If the paint is, it will distribute evenly. After refueling, you will again be able to continue printing. However, remember that toner (ink) is very "sticky". That is, it is quite difficult to launder if it falls into the skin surface. Be careful with him.

Today I described why the printer does not print. Now you know what to do if the printer does not work or just prints badly. In this article I told how to correct the problem of the printer, which does not want to print. All methods are checked and effective. There is nothing complicated here, so everyone, even a novice user, cope. However, it is worth remembering that if it comes to the ink refueling, it is better to turn to a knowledgeable person. Also, you should not climb the printer yourself if it is in the print head and other important elements of the device.

If, after installing the color cartridge, the printer has not started typing, it is necessary to perform simple manipulations with the technique, after which the work resumes. Black color is usually faster than others, but it does not mean that the color printing is faulty. The reasons why black prints, and others may not have a mass. Most often they are very banal - colors are consumed to a lesser extent.

The black color is changing with the usual movement of the hands, but when setting the colors the correct position of the cartridges is broken. The surface of the compartment in the place where black changes regularly, can be lured, smooth, and the ink reworker is easier. In any case, if the color printer prints black, it is necessary to fix it somehow. The reasons for such behavior of equipment can be more serious.

What will we talk about:

Ink continuous supply system

Some breakdowns are common to all models of printers. Regardless of whether it does not print with color Canon, HP or Epson, one decision. There are also specific breakdowns. For example, a color printer after replacing paint can fail if the cartridge is made by another company. The manufacturer recommended the use of branded products, and was right. Was bought poor quality product. The work will resume only if a new cartridge has been installed - high-quality.

More serious reasons can lead to a stop of color or black and white printing. There is a risk that the replacement of the cartridge at this point is a coincidence, and only. In fact, you need a specialist help. But before hitting the alarm, panic, contact the service center, you should do everything that depends on the user is in its competence. Sometimes the reasons why the technique is idle, very simple. Easy to fix everything.

Corks are not closed

Since the ink changed, there is a risk that they were delivered unevenly, and therefore the printer does not print with color ink, although they expected the opposite. This risk always exists. It is necessary to pay the replacement of paint a few minutes. It is a hurry that becomes the reason why the color printer prints only part of the colors after recharging cartridges. There is no time to read the instructions, manufacturer's recommendations, inspect the compartment, all elements of the continuous supply of ink.

So, if after replacing the color cartridge, the printer does not print with color ink, there is a possibility that the new is incorrectly installed. We must check again. Perhaps large plugs and small are in the wrong position. It prevents the technique to start work. Details are fragile. It should be accurately closed as shown in the photo. After that, the ink will begin to enter the writing head.

If the SRSH is complemented by a chip zero lever, you also need to handle it gently. Sometimes filters are installed instead of a small plug in the compartment. They prevent small sera to get into the mechanism, eventually clogged. These filters must be changed in a timely manner, otherwise the paint will stop being submitted. Their condition should also be checked.

It also happens that the printing process is disturbed by only because the cartridges have forgotten to remove the strips of orange. This is relevant if the HP printer does not print color. The photo shows what stripes are we talking about. They must be removed before installing. Otherwise, air exchange will break, and printing is blocked. They close the vent hole. This is a way to protect against drying. Sometimes it is worth cleaning the hole by the usual pin. After this procedure, the technique is printed better.

Incorrect position of the cartridge

The position of the cartridge is standard and in Canon, and in HP, and in Epson. The tray looks almost the same, may differ, of course, due to different dimensions, materials from which the technique is made. But the principle different manufacturers The same is used. So, if the position of the new cartridge is broken, it is easy to determine. If the reservoir was in a slightly elevated position, the risk of paint leakage arises, to get it into the mechanism, and the color printer automatically blocks user commands. And only after leveling the position of the technique prints. When the reservoir is below the desired level, the paint simply ceases to fall from the cartridge into the writing head, the device prints only part of the colors.

It is possible that during refueling the ink level exceeded the desired mark. This may also be the cause. It follows in this situation to pump a small compartment: with the help of the syringe, gently push the air into it. After that, the small compartment is closed, large leave open, put the cartridges in place by controlling the position, check the print again.

Looking a writing head

Paint with time can score the nozzle of the print head. The probability of this increases if the color printer was used long ago, and it works with water-soluble ink. AND printer Canon., and the HP printer will refuse. You will need to clean the writing head of the printer.

On the printer in which water-soluble ink is used is recommended to print at least once a week or check the performance of the system using the corresponding driver. If pigmented inks are used, it is advisable to print on a printer twice a week at least. In this case, the CANON color printer, and the HP color printer will serve without pauses and stops longer, but sooner or later the need for writing the writing head and its nozzles can occur. So it is better to regularly perform prophylactic cleaning. With proper care, the printer always prints much better.

Air Cartridges

Over time, the continuous ink supply system is wears. One of the problems is air seals. Many printers of different brands fail in connection with this. The correct feature of the malfunction is possible, only if the ink level is above the maximum mark. But this trick helps only a short time. Soon the air seals finally fail.

Air falls into the cable of cartridges and during normal operation - in small quantities. For prevention, you need to open a list of printer properties from time to time, clean clean.

Black color prints, and others

It matters which color is not printed: all the colors or only the one that changed, or only black, or one of those colors that remained in place? Color printer is a complex, smart technique, which, with color, stopping the feed, can report the specifics of the breakdown.

Today we will try to answer one of the most frequent questions: why does not print the printer and what to do in such cases. Possible causes There can always be a lot, there are such that related to the technical problems of the printer, and also those that we ourselves can be very easily eliminated, and there are also the causes associated with Windows or with another operating system.

In the article we will look at the most possible options This problem and then we will also describe the methods of the dispensation of each of these problems in detail. Despite the fact that the principle of operation of all Canon printers is almost the same, there are several models working in which an individual approach will be needed, although it really is too little such printers. Therefore, we can confidently say that our instruction can find the causes of the errors from all Canon printers when there is paint in the printer, but the printer itself does not print.

The very first reason, despite the fact that it may seem very funny, may be related to the wrong contacts, network failures or other similar nuances. Based on this, first make sure that everything we just told about, you have a full order. As well as make sure the printer has paper. You should also remove part of the papers, or add a little more if there are few of them, since sometimes the printer does not print due to the fact that the papers are a lot or too little.

You need to try to shove them slightly deeper into the receiving hole of the printer. If it did not help, then slide the sheets either until it is left or left. The tray still does not want to take A4 and the Canon printer does not print? Turn off the device, restart the computer, then plug all over. Still to no avail? So the situation is actually serious. Let's deal with! Check windows settings To begin with, check whether it is not turned off this device In the computer itself. We go to the "Start -" devices and printers. In the window that appears, look for your printer model and pay attention to the printer icon if it is discolored so to speak, then you need to check the contacts. Because it says that drivers are installed on the computer, but the computer does not see this device.

It is also necessary to make sure that the printer on which you are gathered to print the document is the default device. This is done as follows: We go to the same "devices and printers in the" Start menu, on the left at the bottom of the icon should be installed a green tick. If there are no checkboxes, then click on the right mouse in the desired printer and select "Use by default.
If nothing from the problem is to solve the problem, why does not print the printer from a computer or laptop, did not affect, then try to restart the print manager. Before starting the procedure, disconnect all the connecting wires from the printer. Now go to "Start -" Control Panel - "System and Security -" Administration. Press double-click on "services. Find in the Print Manager list and go to properties using the right mouse button.

On the General tab, opposite item, the startup type must be set to "automatically. If this is not so correct. Also, the "Stop, if not so, click on the" Start and save the changes by clicking on "OK. Now right-click on the Print Manager and find the inscription "Start. Click it. No such inscription? So everything is in order and you did everything right.

Are the printer drivers installed?


So, you still have a Canon printer does not print what you do not know? If you still have not installed the driver to the printer, in urgent order, put them from the disk supplied in the kit. Above you saw that in my case I have everything in order with drivers, but if you do not see the printer at all, then the problem is most likely in the drivers.

No disk? We go to the official website of the manufacturer of your printer and download drivers directly from there. By the way, even if everything has been installed, you still will not hurt to look there, because the software is observed with an incredible speed
Sometimes there are problems even with installed drivers! If you installed the drivers, but the printer does not print anyway, then you need to delete the driver from the printer and re-install it. This problem is found very often, therefore it is not worth noting it.
Alternatively, I can also offer to clean the print queue. To do this, go to the already familiar "devices and printers in the" start-up. Then I click on the right mouse button on our printer, select "View the print queue. We remove absolutely everything that is in the window that appears if it is empty, just close it, the problem is clearly not in this.
If the queue is not deleted, then you need to restart the computer. After that, again go to this window and try to delete the queue. It is possible that these manipulations will not lead to anything. Then disconnect all the wires from the computer that belong to the printer and try cleaning.